Giselle Ontiveros
Anaheim,California
Summary
Detail-oriented Immigration Legal Assistant with expertise in client relations, document preparation, and appointment scheduling. Committed to delivering positive outcomes through effective case management. Strong value set and integrity with a commitment to high level performance.
Overview
4
4
years of professional experience
Work History
Immigration Legal Assistant
Camarena & Plese, APLC
Placentia, CA
04.2023 - Current
- Prepared legal documents for immigration applications, ensuring compliance with regulations.
- Managed client communications, providing updates and clarifying case statuses effectively.
- Assisted attorneys in case preparation, organizing evidence and relevant documentation efficiently.
- Maintained detailed case files, tracking deadlines and appointments to enhance workflow efficiency.
- Trained new staff on office procedures and software systems to promote team effectiveness.
- Compiled client application packets and included relevant documentation to present strongest case for successful outcome.
- Conducted client intake interviews to determine client service need and eligibility.
- Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies.
- Interacted with telephone callers and answered questions about immigration attorneys' services.
- Coordinated appointments and meetings with clients, optimizing attorney schedules for maximum productivity.
- Maintained strict confidentiality concerning sensitive client information while demonstrating professionalism at all times.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Revised and finalized letters, briefs, and memos.
Sales Associate
Sunglass Hut at Macy's
Brea, CA
11.2021 - 03.2023
- Delivered exceptional customer service, fostering positive shopping experiences for diverse clientele.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Conducted product demonstrations, educating customers on features and benefits of sunglasses.
- Collaborated with team members to achieve sales goals and promote new merchandise effectively.
- Maintained visual merchandising standards, enhancing store presentation to attract customers.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Trained new associates on sales techniques and product knowledge to improve team performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Political Science
University of La Verne
La Verne, CA05-2024
Skills
- Client relations skills
- Office management
- Appointment scheduling
- Document preparation
- Fast learner
- Relationship building
- Microsoft office
- Document filing
- Calendar management
- Teamwork and collaboration
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Immigration Legal Assistant
Camarena & Plese, APLC
04.2023 - Current
Sales Associate
Sunglass Hut at Macy's
11.2021 - 03.2023
Bachelor of Science - Political Science
University of La Verne