Giselle Ortiz
Philadelphia,PA
Summary
Driven and detail-oriented professional with a proven track record at Comprehensive Foot & Ankle Center, enhancing patient satisfaction and maintaining high standards of cleanliness. Skilled in health and safety compliance, with exceptional attention to detail and adept at managing multiple tasks efficiently. Demonstrated ability to improve operational workflows and contribute positively to team dynamics.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Comprehensive Foot & Ankle Center
2024.05 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Receptionist
Comprehensive Foot & Ankle Center
2022.10 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Baker
ShopRite
2022.06 - 2022.07
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Took precautions to avoid cross-contamination between food items.
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Maintained current knowledge of pricing, ingredients, product availability and current promotion.
Merchandiser
Sesame Place
2018.11 - 2019.01
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Restocked shelves with current merchandise in attractive displays to promote sales.
Education
Associate - Medical Assistant
Global Allied Health Solutions
Philadelphia, PA05.2024
High School Diploma -
Little Flower Catholic High School For Girls
Philadelphia, PA06.2020
Skills
- Sanitation and Cleanliness
- Opening and Closing Duties
- Excellent Math Skills
- Health and Safety Compliance
- Perceptual Speed
- Attention to Detail
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Medical Assistant
Comprehensive Foot & Ankle Center
2024.05 - Current
Receptionist
Comprehensive Foot & Ankle Center
2022.10 - Current
Baker
ShopRite
2022.06 - 2022.07
Merchandiser
Sesame Place
2018.11 - 2019.01
Associate - Medical Assistant
Global Allied Health Solutions
High School Diploma -
Little Flower Catholic High School For Girls
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