GISELLE PENA
Pomona,CA
Overview
6
6
years of professional experience
Work History
Cashier/ Paint Associate
Home Depot 6645
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Also made paint for customers.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Walmart Associate
Walmart Fulfillment Center
01.2022 - 09.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order
- Marked stock with identification tags and labels to outline information such as storage locations.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Walmart Associate
Walmart Fulfillment Center
10.2020 - 12.2021
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Created shipping labels to complete daily order processing.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Organized items on racks, shelves and bins to maintain established order.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
- Restocked products and rotated items according to standard procedures.
- Operated manual pallet jacks and forklifts to move and store materials.
- Picked and packed order items.
Sales Associate
American Job Center
08.2018 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific products
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma - Graduate
Seeo Charter School
Pomona, CA06.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Companyinformation
First Advantage, P. O. Box 50467, Indianapolis, IN, 46209-1002, 1-800-845-6004
Ssn
XXX-XX-XXXX
Languages
Spanish
Native or Bilingual
Timeline
Cashier/ Paint Associate
Home Depot 6645
11.2022 - Current
Walmart Associate
Walmart Fulfillment Center
01.2022 - 09.2022
Walmart Associate
Walmart Fulfillment Center
10.2020 - 12.2021
Sales Associate
American Job Center
08.2018 - 09.2019
High School Diploma - Graduate
Seeo Charter School