Summary
Overview
Work History
Education
Skills
Timeline
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Giselle Perez

Chicago,IL

Summary

Resilient student with a multicultural background and a strong commitment to education and professional growth. Demonstrates a positive attitude and dedication to exceeding expectations in all tasks. Proven ability to adapt and thrive in diverse environments, contributing to team success and individual development.

Overview

3
3
years of professional experience

Work History

Crew Member

London Ice Cream Shop
Riverside, Illinois
05.2025 - Current
  • Delivered exceptional customer service to maintain positive atmosphere during peak hours.
  • Collaborated with coworkers to efficiently manage operations during busy periods.
  • Handled cash transactions and maintained accurate register balances.
  • Ensured shop cleanliness and organization to comply with health and safety standards.
  • Trained new staff on operational procedures and customer service expectations.

Head Hostess

Bub City
Rosemont, Illinois
08.2024 - Current
  • Greeted and welcomed guests at restaurant entrance with professionalism.
  • Managed reservations and organized seating for optimal guest flow.
  • Handled inquiries and provided detailed information about menu offerings.
  • Assisted in training new host staff on service procedures and expectations.
  • Collaborated with management to enhance seating efficiency during peak hours.
  • Answered telephone inquiries to provide dining information and take reservations.
  • Resolved customer conflicts efficiently and professionally.
  • Anticipated issues and implemented preventive measures.

Volunteer

Bishop Noll Institute
12.2022 - 12.2022
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Had useful mathematical knowledge to handle large quantities of money.
  • Effective and diligent multi-tasking skills in order to keep up with the business.

Education

No Degree - Pre-nursing

University of Illinois At Chicago
Chicago, IL
05-2027

Skills

  • Effective communication
  • Customer service
  • Time management
  • Training and mentoring
  • Work ethic
  • Google Workspace proficiency
  • Microsoft Office proficiency
  • Data entry and lab skills

Timeline

Crew Member

London Ice Cream Shop
05.2025 - Current

Head Hostess

Bub City
08.2024 - Current

Volunteer

Bishop Noll Institute
12.2022 - 12.2022

No Degree - Pre-nursing

University of Illinois At Chicago

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