Giselle Quintero
Puyallup,WA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead Panera Bread
Brandy Tuttle
Puyallup, WA
07.2023 - Current
- Trained new team members on food preparation and customer service protocols.
- Managed inventory by checking stock levels and placing orders as needed.
- Processed transactions accurately using the point-of-sale system during busy shifts.
- Operated kitchen equipment following safety guidelines to maintain a clean workspace.
- Coordinated daily tasks among team members to enhance workflow and efficiency.
- Supported team performance by providing constructive feedback during shift evaluations.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
Crew Member
DQ- Dairy Queen Grill & Chill
Puyallup, WA
01.2022 - 07.2023
- I worked as a team member at Dairy Queen, where I handled a mix of customer service and food preparation in a fast-paced environment. On a typical shift, I took customer orders, prepared food and ice cream treats, operated the register, and kept the workspace clean and organized. I learned how to stay efficient during busy rushes while still making sure each customer had a positive experience.
- One of my biggest accomplishments was improving my speed and accuracy during hours, which helped reduce wait times and kept things running smoothly. I also built strong communication skills by working closely with my team and handling customer questions or concerns.
Education
High School Diploma - undefined
Pierce College
Puyallup, WASkills
- Typing
- Food Production
- Leadership
- Food Safety
- Customer service
- Organizational skills
- Food Preparation
- Cleaning
- Childcare
- Barista
- Time management
- Hospitality
- Communication skills
- Retail sales
- Delivery driver experience
- Phone etiquette
- Guest services
- Computer skills
- Social media management
- Merchandising
- Residential cleaning
- Cashiering
- Early childhood education
Certification
- ServSafe
- Food Handler Certification
- Driver's License
Languages
English
Spanish
Timeline
Team Lead Panera Bread
Brandy Tuttle
07.2023 - Current
Crew Member
DQ- Dairy Queen Grill & Chill
01.2022 - 07.2023
High School Diploma - undefined
Pierce College