Giselle Rojas
Florham Park,NJ
Summary
Passionate customer service professional with 4+ years of experience as a concierge/security officer, looking to provide guests with an exceptional experience
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Metro One
Union, USA
01.2025 - Current
- Main Lobby- duties within this post included; Badging, Access Control, C-Cure, Fuel and Fire alarm monitoring, CCTV.
- Assisted in training new security personnel on procedures.
- Maintained accurate logs of daily activities and incidents.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored premises and recorded activity in daily officer reports.
Cleaner
Rojas Cleaning Services
01.2015 - Current
- General tasks like dusting, vacuuming, sweeping, mopping, wiping surfaces, and sanitizing kitchens and bathrooms.
Visitor Center
Verizon
Basking Ridge, USA
01.2020 - 12.2024
- Conducting access control duties such as verifying Verizon employee IDs and providing visitor badges as required.
Education
High School Diploma -
Colegio Tecnico Profesional Piedades Sur
Costa RicaSkills
- Bilingual (Spanish)
- Customer Service
- Computer Proficiency
- Digital Literacy
- Communication
- Time Management
- Problem Solving
- Teamwork
- Visitor management
- Safety protocols
Certification
- New Jersey Drivers License.
- NJ RED SORA.
- CPR/AED Certified.
- CCW
References
- Desmond Murdock, Shift Supervisor Verizon Security, Dmurd1988@gmail.com, 973-960-6169
- Domanique Williams Site Supervisor, Metro One 908-848-0575, dwilliams@metroonelpsg.com
- Meredith Katz, 646-339-5001, Mkatz70@gmail.com
Timeline
Security Officer
Metro One
01.2025 - Current
Visitor Center
Verizon
01.2020 - 12.2024
Cleaner
Rojas Cleaning Services
01.2015 - Current
High School Diploma -
Colegio Tecnico Profesional Piedades Sur