Giselle Roman
Chicago,IL
Summary
Enthusiastic and dedicated college student pursing a career in Diagnostic Medical Sonography, currently seeking an opportunity as a receptionist. With hands-on experience in customer service roles, including retail and food service, I bring strong organizational and communication skills, complemented by fluency in Spanish and English. Passionate about learning and committed to applying my growing knowledge in other professional environments. I thrive in fast paced environments and am excited to bring positive attitude to a team.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Target
06.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Food Service Associate
Dunkin
07.2021 - 06.2022
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing timely and efficient food service.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
Kitchen Operations Assistant
Sun and Moon Company
02.2018 - 08.2020
- Minimized stock discrepancies by accurately updating inventory records following each processed order.
- Processed and managed customer orders with accuracy and efficiency in a fast-paced kitchen environment.
- Provided friendly and responsive customer service during order pickups, enhancing the overall customer experience.
Education
Univeristy of Illinois At Chicago
1200 W Harrison St, Chicago, IL 60607 08.2022 -
Tirton College
2000 5th River Grove, IL 60171High School Diploma -
Chiacgo Bulls College Prep
2040 W Adams St06.2022
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Attention to detail
- Fluent in Spanish and English
- Adaptable and Flexible
- Excellent Written and Verbal Communication
Timeline
Univeristy of Illinois At Chicago
08.2022 -
Retail Sales Associate
Target
06.2022 - Current
Food Service Associate
Dunkin
07.2021 - 06.2022
Kitchen Operations Assistant
Sun and Moon Company
02.2018 - 08.2020
Tirton College
High School Diploma -
Chiacgo Bulls College Prep
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