Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giselle Totomoch

Kankakee,IL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Target
Kankakee, IL
10.2022 - Current
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Identified needs of customers promptly and efficiently.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Assisted customers with finding the right product for their needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Sales Representative

Gracie Pie Apothecary
Kankakee, IL
01.2021 - 12.2023
  • Described merchandise and explained use, operation and care.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Greeted customers to determine wants or needs.

Shift Lead

Oberweis Ice Cream and Dairy Store
Kankakee, IL
03.2021 - 10.2022
  • Assisted in the training of new employees.
  • Reinforced rules to promote superior employee performance.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Counted cash on hand at shift change and closing to determine shortages or overages.
  • Checked orders for quality and completeness.
  • Resolved customer complaints and reported issues to senior management.
  • Performed opening and closing procedures.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

Kankakee High School
Kankakee, IL

Skills

  • Customer Service
  • Money Handling
  • Sales Expertise
  • Teamwork and Collaboration
  • Problem-Solving
  • Positive and Professional

Timeline

Retail Sales Associate

Target
10.2022 - Current

Shift Lead

Oberweis Ice Cream and Dairy Store
03.2021 - 10.2022

Sales Representative

Gracie Pie Apothecary
01.2021 - 12.2023

Kankakee High School

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Giselle Totomoch