Open To Work
Giselle Trejo-Ramirez
Homestead,FL
Summary
Highly motivated and results-driven professional with 5 years of management experience within operations and 2 years of leadership experience within Amazon as a Process Assistant. I have a proven track record of (1) working collaboratively and with team members to achieve goals, (2) implementing and managing multiple prioritized projects for organizational improvement and execution, (3) focusing on associate engagement, fostering teamwork and collaboration towards achieving goals as a team. Seeking a challenging role as an Area to further develop my professional growth and development within Amazon operations. My objective is to contribute to the continued growth and success of Amazon by utilizing my exceptional organizational skills, strategic mindset, and keen attention to detail to drive efficiency, improve productivity, and exceed performance goals.
Overview
9
9
years of professional experience
Work History
Process Assistant L3
Amazon (SFL2)
Miami, Florida
08.2022 - Current
- Supervised and managed a team of production associates to ensure efficient and safe processes
- Led a team in executing and optimizing workflow processes within a fast-paced fulfillment center to meet production and customer service goals, and fulfill customer orders within delivery deadlines
- Utilized data analysis and key performance indicators (KPIs) to monitor team performance and overall process efficiency and come up with recommendations/action plans to improve overall process performance
- Collaborated with cross-functional teams to implement process improvements and enhancements, resulting in increased productivity not only for one given department but for the building as a whole
- Conducted regular training sessions for new associates, ensuring a smooth onboarding process and maintaining a high level of operational knowledge, ensuring their day-1 and week-1 experience was insightful and engaging
- Coordinated with leadership to address and resolve operational challenges, ensuring a seamless flow of production through the fulfillment center
- Utilized computer systems and software for data entry, tracking, and reporting on operational metrics and team performance trends
- Maintained a focus on safety protocols, ensuring a secure and compliant working environment, escalating safety concerns to leadership team and addressing safety misses with direct reports
- Fostered a positive team culture, emphasizing collaboration, continuous improvement, and mentoring for career progression
- Led site wide process improvement initiatives that would help create consistent problem-solving process work flows that would mitigate risk of missing order fulfillment and increase likely hood of ensuring deadlines are met with zero to no quality issues.
Associate L1
Amazon (SFL2)
Miami, Florida
04.2022 - 08.2022
- Executed diverse tasks within a fast-paced fulfillment center, contributing to the timely and accurate processing of customer orders
- Collaborated with team members to meet or exceed production goals and maintain high levels of productivity during peak periods
- Conducted regular quality checks on received and shipped products, ensuring adherence to Amazon's quality standards and proper management of inventory accuracy
- Utilized computer systems and handheld devices for order tracking, data entry and inventory management
- Participated in continuous improvement initiatives, suggesting process enhancements to streamline operational efficiency and safety initiatives that drive safety performance outcomes.
Operations Manager
Torbert Produce
Homestead, Florida
05.2015 - 04.2022
- Managing labor and auditing daily and weekly work schedules are being met
- Documenting, organizing and maintaining all production reports for general manager
- Evaluate labor performance based on EOD numbers and metrics, following up with performance improvement feedback if necessary, and document any improvements or negative trends
- Oversee inspections and coordination of all machine equipment by ensuring proper management and maintenance, as well as, optimal utilization of all equipment resources in accordance with operational demand
- Evaluate production performance, audit quality control measures, and address operational challenges by formulating effective solutions and recommendations that rectify/resolve any underlying inadequacies.
Education
Associates of Arts in Accounting -
Miami Dade College
Miami, FloridaHigh School Diploma -
Miami Community Charter High School
Homestead, FloridaSkills
- Strong leadership and labor management skills
- Strong organizational and time management skills
- Strong communication and interpersonal skills
- Critical thinking and problem-solving abilities
- Performance management driven
- Learning and development orientated
- Team building and collaboration
- Customer service driven
- Microsoft Office Suite Experienced
- Safety Management
- Report Analysis
- Inventory Management
Languages
- English
- Spanish
References
References available upon request.
Work Preference
Job Search Status
Open to workLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Process Assistant L3
Amazon (SFL2)
08.2022 - Current
Associate L1
Amazon (SFL2)
04.2022 - 08.2022
Operations Manager
Torbert Produce
05.2015 - 04.2022
Associates of Arts in Accounting -
Miami Dade College
High School Diploma -
Miami Community Charter High School