Empathetic customer-care professional with 18 +years of hands on experience in retail, child care, and fast food industries, delivering friendly service, clear communication, and calm conflict resolution.
Strong active listening,
time management, and teamwork skills; and dedicated to creating positive experiences for customers and families.
*Completed coursework in English,Math,and Career readiness,strengthening written and verbal communications skills.
*Proved ability to manage competing responsibilities by balancing online coursework with daily activities and family commitments while meeting all deadlines.
*Developed digital literacy online learning platforms, research, and practice problem solving skills applicable to customer service roles.