Gisette Ochoa
Queens,NY
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking research opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
Research Intern
Montefiore- Albert Einstein
The Bronx, New York
01.2024 - Current
- Recruit participants, gain consent, explain the research study to participants, and administer surveys
- Assisted in the organization of research-related events, such as workshops and seminars.
- Conducted fieldwork activities, including data collection and observation.
- Work in multiple community sites to support community organizing and education
Medical Assistant
Northwell Health
Kew Garden Hills, NY
08.2019 - Current
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Assists with maintaining patient flow to and from exam rooms and treatment areas
- Obtain vital signs, weights, and blood draw when needed.
- Ordered medical supplies, maintained inventory logs, and restocked exam rooms when needed.
Medical Assistant
PM Pediatrics Urgent Care
Forest Hills, NY
10.2022 - 05.2024
- Perform in-house lab testing including: rapid strep, HCG, Flu testing, INR's and glucose testing
- Triage and room patients, take patient vitals and document medical histories
- Assist physicians with office procedures
- Maintain patient flow to and from exam rooms and treatment areas
- Prepared and set-up treatment rooms, keeping the rooms stocked, neat and clean
- Explain treatment procedures, medications and physicians' instructions to patients.
Research Intern
Northwell Health
Manhasset, New York
12.2017 - 09.2019
- Be part of the research institute on locating a new way of improving quality of life for Hispanic and Black patients that have COPD
- Recruited patients by randomizing them to participate in the study
- Join patients at the YMCA to perform physical tasks asked by the head PI
- Organized and maintained records of all data collected during research activities.
- Maintain teamwork ethics with the researchers and doctors to help create a discovery
Medical Receptionist
Garden OBGYN
Forest Hills, New York
07.2018 - 08.2019
- Answered and expedited all incoming calls to appropriate personnel
- Performed administrative duties such as faxing, pulling, and filing away patient charts.
- Verified insurance eligibility and collected copays and deductibles at time of service.
- Performed administrative functions such as data entry into electronic health record system or other software programs.
Customer Service/Lead/ Back Office
BestBuy
Elmhurst, New York
08.2015 - 01.2019
- Flex as coverage between Checkout, Store Pickup and Customer Service as necessary accountable for driving positive NPS results at Checkout
- Maintain professional communication with customers and peers while using cross functional company resources and tools
- Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions
- Assist the supervisor with any department duties to maintain organization.
Education
Bachelor of Science - Biology
St. John’s University
NY05-2020
Skills
- Computer: EPIC, ECW, MS Office, Photoshop, Zoom, Teams
- Human Research CITI Certifications: GCP Good Clinical Practice, Human Subject Protection, Social & Behavioral Research, etc
- Phlebotomy
- Medical Terminology
- Infection Control
- Multitasking and Organization
- Team interaction
Languages
Spanish
Native/ Bilingual
Timeline
Research Intern
Montefiore- Albert Einstein
01.2024 - Current
Medical Assistant
PM Pediatrics Urgent Care
10.2022 - 05.2024
Medical Assistant
Northwell Health
08.2019 - Current
Medical Receptionist
Garden OBGYN
07.2018 - 08.2019
Research Intern
Northwell Health
12.2017 - 09.2019
Customer Service/Lead/ Back Office
BestBuy
08.2015 - 01.2019
Bachelor of Science - Biology
St. John’s University
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