Summary
Overview
Work History
Skills
Other Experiences
Timeline
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Gislaine Jaques

Summary

Results-driven professional with extensive experience in store management, leading teams, driving sales growth, and ensuring seamless operations. Proven track record as a reliable and efficient Driver, with a strong safety record and excellent customer service skills. Skilled in multitasking, working independently, and adapting to fast-paced environments. Seeking a challenging role that leverages my leadership, customer service, and logistical expertise.

Overview

10
10
years of professional experience

Work History

Private Driver - META

Via Transportation - Dynamic Ride
01.2024 - Current
  • Enhanced company reputation through courteous and professional interactions with clients during pick-ups and dropoffs.
  • Performed daily vehicle inspections before and after trips.
  • Ensured that customer arrived safely and timely to their destinations while creating customer satisfaction
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Maintained passenger safety by strictly adhering to traffic regulations and ensuring vehicle was always in pristine condition.

Rideshare Driver

Lyft And Uber
06.2021 - 12.2023
  • Transported one to four passengers in a safe, reliable, and comfortable manner.
  • Maintained a 4.9-5.0 rating and received nothing but positive feedback from all 2,900 of my clients.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Followed all relevant traffic laws and safety regulations.

Store Manager

Al Baba Comercio De Alimentos LTDA
11.2015 - 03.2019
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Sales Associate

Al Baba Comercio De Alimentos LTDA
09.2014 - 10.2015
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels by providing exceptional service, promptly addressing concerns, and creating a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Skills

  • Costumer Service
  • Multitasking and Organization
  • Inventory Control
  • Time Management
  • Staff Supervision
  • Punctuality
  • Problem-Solving
  • Dependable and Trustworthy

Other Experiences

Au Pair International Exchange program  05/2019 to 06/2021

Cultural Care - Long Island City, NY and Mill Valley, CA


  • Maintained organized logs and communicated with parents
  • Managed 5-member household, multitasking daily tasks
  • Created engaging educational activities for kids' development
  • Shared Brazilian culture and taught Portuguese through fun activities
  • Built cross-cultural relationships and improved English skills
  • Managed household inventory and supplies

Timeline

Private Driver - META

Via Transportation - Dynamic Ride
01.2024 - Current

Rideshare Driver

Lyft And Uber
06.2021 - 12.2023

Store Manager

Al Baba Comercio De Alimentos LTDA
11.2015 - 03.2019

Sales Associate

Al Baba Comercio De Alimentos LTDA
09.2014 - 10.2015

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Gislaine Jaques