Gissel Aguilera
Gurnee,IL
Summary
Highly motivated individual, diverse background includes sales, customer service and dental assistant. Capable of effectively functioning with minimum or no supervision. Known for taking initiative and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Brilliant Endodontics
Libertyville, IL
03.2023 - Current
- Improved patient comfort by providing gentle and compassionate care during dental procedures.
- Assisted dentists in performing comprehensive oral examinations, contributing to the detection of early signs of dental issues.
- Streamlined office operations by efficiently organizing and maintaining dental instruments and equipment.
- Enhanced patient satisfaction with thorough post-treatment instructions and follow-up calls.
- Ensured patient safety by strictly adhering to infection control protocols during all dental treatments.
- Aided in the successful completion of complex dental procedures, such as root canals, by anticipating dentist needs and providing timely assistance.
- Facilitated smooth appointment transitions with efficient room setup, instrument preparation, and sterilization processes between patients.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Assisted with gentle wave procedure and maintained the machine.
Endodontic Assistant
North Suburban Endodontics
Gurnee, IL
01.2021 - 03.2023
- Assisted endodontist in performing pulpectomy, root canals,and apicoectomies.
- Educated patients on pre-surgical instructions and post-surgical care.
- Monitored patient comfort and safety during dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Taking digital x-rays, 3D CBCT scan x-rays and scanning patients mouth with intra oral scanner.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Assistant
Everyones Family Dental
McHenry, IL
11.2020 - 12.2020
- Sterilizing and organizing instruments
- Prepared and maintained 5 exam rooms, sterilizing equipment and laying out disposal tools between every exam.
- Oversaw patient records, insuring up to date and accurate information for each patient
- Experience with taking x-rays such as bitewings, FMX, panoramic and film.
- Calling patients to rooms and helping with simple procedures
- Assisted doctors with procedures such as composites, extractions and crown deliveries.
New and Used Car Sales Associate
Pauly Acura
Highland Park, IL
08.2019 - 06.2020
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Responded to customer enquiries via telephone and email.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sales Associate
Z Fine Jewelry
Gurnee, IL
01.2019 - 12.2019
- Stayed current on company offerings and industry trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Quoted prices, credit terms and other bid specifications.
Education
High School Diploma -
Waukegan High School
Waukegan, ILSkills
- Bilingual, fluent in english and spanish
- Team player
- Customer service experience
- Multi-tasking
- Dental Supply Inventory
- Detail oriented
- Computer proficient, data entry
- CPR certified
Timeline
Dental Assistant
Brilliant Endodontics
03.2023 - Current
Endodontic Assistant
North Suburban Endodontics
01.2021 - 03.2023
Dental Assistant
Everyones Family Dental
11.2020 - 12.2020
New and Used Car Sales Associate
Pauly Acura
08.2019 - 06.2020
Sales Associate
Z Fine Jewelry
01.2019 - 12.2019
High School Diploma -
Waukegan High School