Gissel Arredondo
San Antonio,TX
Summary
Experienced collaborator and emerging data analyst with a proven ability to meet needs, enhance processes, and surpass requirements in team settings. Strong communication and task prioritization skills. Novice in machine learning and large dataset management, drawing on a robust social services background with a track record of data-driven excellence. Committed to optimizing programs for positive organizational and social change.
Overview
9
9
years of professional experience
Work History
Associate Regional Director
Compass Connections
2023.10 - Current
- Oversaw safety and well-being for 16 Compass Connections shelter sites contracted by the Federal Government's Office of Refugee Resettlement (ORR).
- Optimized operations to enhance efficiency through a thorough evaluation of existing processes and the implementation of innovative solutions, leading to a 10-hour reduction in administrative tasks.
- Restructured workflow by analyzing ORR Policy and customizing daily processes, leading to a significant improvement in meeting compliance.
- Introduced and implemented automated checks and balances systems that were previously non-existent to streamline daily audits, ensuring a 100% compliance rate compared to the earlier bi-weekly manual audit process.
Lead Case Manager
Compass Connections
2023.03 - 2023.10
- Orchestrated training programs for new case managers, improving monthly reunification rates by 10%.
- Monitored and reported Length of Stay deviations to Chain of Command, Central, and Federal Field Specialists.
- Implemented Tableau-driven systems for increased productivity and swift case turnover.
- Analyzed Tableau data, crafting visualizations for transparent case progression reporting.
- Proactively addressed delays through collaborative approaches, nurturing professional development.
- Strategically collaborated with Federal Field Specialists for intricate case assessment and action plans.
- Consistently met deadlines, aligning with Compass Connections, ORR policies, and Texas Licensing Standards.
- Trusted and adept in handling classified information.
Assistant Lead Case Manager
Compass Connections
2021.06 - 2023.04
- Oversee case progression, promptly identifying and reporting issues leading to Length of Stay deviations.
- Pioneer innovative tracking systems for in-depth case oversight and efficient communication of status and barriers.
- Proactively collaborate with Federal Field Specialists, offering strategic insights for efficient resolutions.
- Collaborate with Supervisors to optimize productivity and expedite case turnover.
- Demonstrate a steadfast commitment to timely reporting and preserving confidential information.
- Adhere rigorously to Compass Connections, ORR policies, and Texas Minimum Licensing Standards for compliance excellence.
Lead Case Manager
Insight Global
2021.04 - 2021.05
- Led a dynamic team of 30 Case Managers at the Emergency Refugee Influx Site for Unaccompanied Minors.
- Pioneered and executed innovative processes, achieving a record-setting 30 case submissions in a single shift.
- Maintained discretion and professionalism in handling confidential information.
- Conducted rigorous case reviews, ensuring strict compliance with standards.
- Delivered clear and concise data for comprehensive review.
Resident Services Coordinator
Portfolio Resident Services
2020.01 - 2021.03
- Innovated outreach in subsidized housing to identify tenant and community needs.
- Cultivated enduring relationships with communities and residents.
- Leveraged networking skills to secure donations for tenants and surrounding communities.
- Provided comprehensive education on mental and physical health access and awareness.
- Produced compelling tenant "Success Stories," showcasing program impact.
- Adapted programming during COVID-19, strictly following CDC guidelines.
- Maintained up-to-date records for compliance reporting to the Regional Coordinator.
- Improved community atmosphere through social, recreational, and educational programs.
Community Organizer
Building & Strengthening Tenant Action | BASTA
2017.10 - 2019.01
- Mobilized tenant associations to advocate for secure and healthy living conditions through collective action.
- Strengthened community relationships through comprehensive outreach, partnerships, and collaboration with known community leaders.
- Increased civic engagement through organizing events, workshops, and forums for community members.
- Empowered residents to address neighborhood issues by providing resources and guidance on advocacy strategies.
- Raised public awareness of community needs through impactful social media campaigns.
- Masterminded data collection for grant-writing, pinpointing trends for maximum impact.
Research Assistant
Child Development Center | UT AUSTIN
2014.08 - 2016.08
- Proactively recruited Spanish-speaking families for a longitudinal research study on adolescent language brokers, assessing their social, emotional, and educational impact.
- Conducted meticulous qualitative data collection using innovative scale measurement research methods.
- Gathered, processed, and managed quantitative data, including blood, hair, and saliva samples.
- Performed comprehensive data analysis to discern stress indicators based on cortisol, cortisone, DHEA, and testosterone levels.
- Fostered enduring relationships with participating families, providing invaluable resources and support.
- Led recruitment and training of fellow assistants in advanced research and data collection methods.
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
Education
Post Graduate Certificate - Data Science And Business Analytics
University of Texas At Austin
Austin, TX07.2023
Bachelor of Science - Human Development And Family Sciences
University of Texas At Austin
Austin, TX06.2017
Skills
- Unsupervised Learning
- Predictive Modeling
- Ensemble Methods
- Decision Trees
- Supervised Learning
- Statistical Analysis
References
References available upon request.
Timeline
Associate Regional Director
Compass Connections
2023.10 - Current
Lead Case Manager
Compass Connections
2023.03 - 2023.10
Assistant Lead Case Manager
Compass Connections
2021.06 - 2023.04
Lead Case Manager
Insight Global
2021.04 - 2021.05
Resident Services Coordinator
Portfolio Resident Services
2020.01 - 2021.03
Community Organizer
Building & Strengthening Tenant Action | BASTA
2017.10 - 2019.01
Research Assistant
Child Development Center | UT AUSTIN
2014.08 - 2016.08
Post Graduate Certificate - Data Science And Business Analytics
University of Texas At Austin
Bachelor of Science - Human Development And Family Sciences
University of Texas At Austin
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