Joshua Singman
Queens,NY
Summary
Dedicated professional with a strong focus on continuous learning and skill development. Proven expertise in sales and customer service, with a track record of enhancing customer loyalty and retention through effective communication and negotiation. Skilled in training and mentoring teams, fostering a collaborative environment that drives organizational success. Demonstrates exceptional problem-solving abilities and a commitment to delivering high-quality service.
Overview
9
9
years of professional experience
Work History
Director of Athletics
Camp Zeke
Lakewood, Pennsylvania
06.2025 - 08.2025
- Developed athletic programs promoting physical fitness and teamwork among campers.
- Coordinated schedules for sports activities and events throughout the camp season.
- Managed equipment inventory, ensuring availability and proper maintenance for all sports.
- Placed orders for sporting goods equipment and maintained accurate records on equipment inventory.
Mailroom Clerk
Goldman Sachs
New York, New York
03.2024 - 04.2025
- Reported any discrepancies or irregularities during the sorting process.
- Received and sorted incoming mail, packages, and courier deliveries.
- Maintained a log of all incoming and outgoing mail items.
- Utilized automated systems for tracking shipments and managing mailing lists.
- Assisted in the preparation of outgoing mail by weighing packages, affixing postage, and completing necessary documentation.
Retail Sales Associate Cashier
Nuts Factory
10.2023 - 01.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Server/Host
Kaieteur Restaurant
Jamaica, New York
08.2021 - 08.2023
- Serving food and beverages while maintaining high-quality, formal table service to over 100 customers daily.
- Organized large parties reservations and special requests efficiently and accurately
- Ensured proper presentation and preparation of food products and beverages in appealing way
- Resolved complaints quickly and efficiently while keeping customer’s best interests in mind.
- Skilled at working independently and collaboratively
- Self-motivated, with strong sense of personal responsibility
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Consultant
Wireless Matrix Verizon
01.2020 - 02.2021
- Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features
- Handle all administrative aspects of sale including: completing customer contracts
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information
- Increased overall revenue sales through effective salesmanship and great negotiation skills
Maintenance Technician
Equinox
11.2016 - 09.2019
- Delegate task to team and saw to it that task were completed in a timely manner
- Used problem-solving skills to alleviate issues efficiently with minimal supervision
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance
- Followed safety protocols to minimize workplace accidents
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment
- Monitored and documented work performance in maintenance logs in compliance with company guidelines
Education
High School Diploma -
The School For Legal Studies
Brooklyn, NY06.2012
Skills
- Microsoft Word and PowerPoint
- Internet proficiency
- Customer consulting
- 3D visualization
- Post-sales support
- Regulatory compliance
- Negotiation skills
- Online chat support
- Equipment management
- Event Scheduling
- Unsupervised Learning
Timeline
Director of Athletics
Camp Zeke
06.2025 - 08.2025
Mailroom Clerk
Goldman Sachs
03.2024 - 04.2025
Retail Sales Associate Cashier
Nuts Factory
10.2023 - 01.2024
Server/Host
Kaieteur Restaurant
08.2021 - 08.2023
Sales Consultant
Wireless Matrix Verizon
01.2020 - 02.2021
Maintenance Technician
Equinox
11.2016 - 09.2019
High School Diploma -
The School For Legal Studies