Summary
Work History
Education
Skills
Timeline
Generic

Gissel Orellana

Santaquin

Summary

Gotten high praise from coworkers and recognized for my hardwork

Been given raises for my hard worker

Clients and customers always happy with services provided

Work History

Cafe associate

Sam’s club
- Current
  • Cashier, server, customer service, stocking, reloading
  • Current associate worked for three months

Optometric Technician/assistant

The Eye Pros
11.2024 - Current
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Answering phone calls, finding patients information and filling out prescriptions and paperwork for patients, charging and handling money, making schedules for patients in person or over the phone, making connections with patients,

Personal Shopper

Sam’s Club
08.2024 - 11.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.

Education

High School - undefined

Pete Knight High School
Palmdale

undefined

Antelope Valley College
Lancaster, CA

Skills

  • Cleaning, heavy lifting, excellent verbal communication, sanitizing, cash handling, coin handling, great teamwork skills, good at following orders and instructions, a fast learner, works fast pace, community service, fast typer

Timeline

Optometric Technician/assistant

The Eye Pros
11.2024 - Current

Personal Shopper

Sam’s Club
08.2024 - 11.2024

Cafe associate

Sam’s club
- Current

High School - undefined

Pete Knight High School

undefined

Antelope Valley College

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Gissel Orellana