Gissell Lugo

• Demonstrate strong leadership by guiding students through daily activities , giving clear instructions by using strong public speaking skills to lead attention getters and guide students through daily activities
• Supervise and support elementary school students in the after school program
• Manage students behaviors and problem solve minor conflicts
• Assist with homework and creat assignments and activities for students
• Maintain a safe and organized environment
• working With staff to create safe and secure environment
• Follow school safety procedures
• Manage rotations to coordinate schedules to ensure smooth and timely transitions between activities
• Communicate professionally with students , staff and families
• Answer parent phone calls to answer any questions or updates in the program and behavior issues
• Also maintain a clean and organized area by sanitizing activity areas , organizing supplies , disposing of trash and completing my assigned duties

• Assisted customers in locating merchandise and providing product information.
• Maintained clean and organized sales floor to enhance shopping experience.
• Operated cash register, processed transactions, and handled customer inquiries.
• Engaged with customers to build rapport and foster a positive shopping environment.
• Helped customers find specific products, answered questions, and offered product advice.
• Welcomed customers upon entry to create a friendly atmosphere. and provided exceptional customer service.
• Handled customer complaints in a professional manner.
• Answered incoming telephone calls to provide store, products and services information.
• Assisted customers with product selection, sizing and styling.
• Built and maintained relationships with peers and upper management to drive team success.
• Maintained up-to-date knowledge of store merchandise and policies.
• Trained new team members in cash register operation, stock procedures, and customer services.

• Assisted customers in locating products and answering inquiries about merchandise.
• Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
• Greeted store customers, offered assistance, and thanked each for patronage.
• Organized merchandise displays to enhance visual appeal and customer engagement.
• Executed markdowns according to established procedures while maintaining appropriate margins.
• Placed prices and descriptive signage to enhance displays and promote items.
• Managed inventory levels through regular stock checks and replenishment efforts.
• Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
• Communicated with sales floor staff regarding inventory needs and product availability.
• Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
• Restocked shelves with new merchandise as needed.
• Assisted in unloading and stocking merchandise from delivery trucks.
• Supported shipment processing by sorting and labeling incoming goods.
• Trained new associates on store policies, product knowledge, and customer service techniques.
• Collaborated with team members to maintain store cleanliness and organization standards.
• Collaborated with team members to maintain a clean and safe work environment.
• Kept work areas professional, organized and clean.
• Kept stockroom clean and neat for maximum productivity.
• Organized backroom according to store policies and procedures.
• Operated equipment for moving and storing products effectively.
• Assisted in gathering and moving materials and equipment for assigned displays.
• Sorted merchandise into designated areas for storage or shipment.
• Performed inventory counts of products in the backroom.
• Printed labels and tags for for-sale merchandise.
• Stamped price tags on merchandise, referring to official price lists.

Stamped price tags on merchandise, referring to official price lists.