Gisselle Culella
West Babylon,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Culinary Ambassador
Our Lady Of Consolation Nursing Home
01.2022 - Current
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
- Set up and broke down kitchen for service.
- Performed inventory control, such as counting, and stocking.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Retail Sales Associate Worker
Macy's
12.2021 - 01.2022
- Used in-store system to locate inventory and place special orders for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Increased store sales by effectively upselling products and suggesting complementary items to customers.
- Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong product knowledge, enabling efficient assistance in customer inquiries and decision-making processes.
- Managed cash register after end of shift to balance and record accurate transactions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Utilized company POS software to efficiently process sales transactions and maintain accurate records of customer purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
Restaurant Food Server/Head Hostess
Black Forest Brew Haus
06.2018 - 03.2020
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Assisted in training new server hires, sharing best practices and restaurant procedures.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
GED -
North Babylon High School
North Babylon, NY06.2019
Skills
- Teamwork and Collaboration
- Hospitality service expertise
- Suggestive Selling
- Strong Work Ethic
- High Energy and Stamina
- Courteous Phone Demeanor
- Foreign language proficiency
- Transactions and Cash Handling
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Adaptable and Flexible
- Honest and Dependable
Languages
Spanish
Native or Bilingual
Timeline
Culinary Ambassador
Our Lady Of Consolation Nursing Home
01.2022 - Current
Retail Sales Associate Worker
Macy's
12.2021 - 01.2022
Restaurant Food Server/Head Hostess
Black Forest Brew Haus
06.2018 - 03.2020
GED -
North Babylon High School
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