Summary
Overview
Work History
Education
Skills
Timeline
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Gisselle Curiel

Sioux City,IA

Summary

Efficient and motivated Shift Supervisor, who has been in the customer service industry for over 6 years and is aiming to increase value of company through excellent leadership. Outgoing and friendly individual, familiar with various store operations.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks
03.2022 - Current
  • Completed opening and closing procedures while also completing supervisor tasks off the floor.
  • Managed inventory to keep location well stocked with necessary supplies.
  • Collaborated with other supervisors and managers to direct workflow and support operations.
  • Ensured smooth operations during peak hours by effectively managing time and staff positions, while maintaining good drive times.

Barista

Starbucks
08.2020 - 03.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Pleasantly interacted with customers during hectic periods to promote welcoming, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Cashier

King Sea
10.2018 - 08.2020
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Answered phones and took orders for take-out and delivery.
  • Welcomed customers and helped determine their needs to ensure satisfaction.

Education

High School Diploma -

North High School
Sioux City, IA
05.2019

Skills

  • Adaptability
  • Flexibility
  • Time management
  • Deescalating
  • Teamwork
  • Organization

Timeline

Shift Supervisor

Starbucks
03.2022 - Current

Barista

Starbucks
08.2020 - 03.2022

Cashier

King Sea
10.2018 - 08.2020

High School Diploma -

North High School

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Gisselle Curiel