Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Junior Aristil

Queens

Summary

Experienced and compassionate professional with over seven years of leadership experience in structured, high-responsibility environments, seeking a Direct Support Professional Assistant Manager or Manager role. Proven ability to supervise staff, support individuals with daily living activities, and ensure compliance with organizational policies, service plans, and regulatory requirements. Strong background in coordinating daily operations while maintaining a safe, respectful, and person-centered environment.

Demonstrated skill in staff oversight, coaching, and accountability, as well as monitoring performance, addressing challenges, and promoting consistency in service delivery. Adept at reviewing documentation, ensuring accurate daily logs, and supporting adherence to Individualized Service Plans (ISPs). Known for remaining calm under pressure, using de-escalation techniques when necessary, and making sound decisions that prioritize safety, dignity, and well-being.

Highly reliable and detail-oriented, with a strong understanding of confidentiality, professional boundaries, and ethical responsibilities in human services. Communicates effectively with supervisors, team members, and individuals served, fostering teamwork and trust. Committed to supporting program goals, improving quality of care, and mentoring staff to deliver consistent, high-quality support.

Motivated to contribute leadership, stability, and compassion to Innovative Resources for Independence (IRI) by supporting both staff and individuals in achieving independence, growth, and an improved quality of life. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Wendy’s
Queens
06.2017 - Current
  • Supervise and support employees during daily operations, ensuring tasks are completed safely, correctly, and on schedule.
  • Provide clear direction, coaching, and guidance regarding job duties, performance expectations, and workplace policies.
  • Monitor staff performance and address concerns promptly to maintain accountability and consistency.
  • Respond calmly and professionally to customer or employee issues, resolving concerns and escalating when appropriate.
  • Complete daily operational paperwork, reports, and required documentation with accuracy and attention to detail.
  • Assisted with online systems and administrative tasks according to management instructions.
  • Conduct daily and weekly inventory of food, paper, and supplies, ensuring proper stock levels and organization.
  • Maintain a clean, structured, and safe environment while supporting team productivity and morale.

Team Crew Member

Wendy's
Queens
09.2012 - 06.2017
  • Executed structured routines and instructions to enhance daily operations.
  • Operated cash registers accurately and handled transactions responsibly.
  • Prepared food in accordance with company standards and safety guidelines.
  • Ensured cleanliness and organization of dining and work areas for optimal customer experience.
  • Provided customers with clear information about products and services.
  • Ensured promotional materials and signage were accurate and up to date.
  • Collaborated with team members to achieve daily goals and improve service efficiency.

Sales Associate

Rainbow Clothing Store
Hempstead
09.2014 - 05.2016
  • Assisted customers by identifying needs and providing tailored product support, enhancing overall shopping experience.
  • Labelled merchandise with pricing and product information to improve customer awareness and facilitate informed purchasing decisions.
  • Maintained organized, clean, and inviting environment to promote customer satisfaction and encourage repeat visits.
  • Received, organized, and maintained inventory in both sales floor and stockroom areas.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Education

High School Diploma -

Michelle De Ronsard
Port-au-Prince
07-2008

Skills

  • Shift supervision
  • Staff supervision
  • Operational management
  • Inventory control
  • Performance monitoring
  • Daily reporting

Operations documentation

  • Task assignment
  • Coaching and guidance
  • Conflict resolution
  • Risk prevention

Safety support

  • Policy compliance
  • Routine management
  • Problem-solving
  • Resource oversight

Customer service

  • Time management
  • Organized environments
  • Core competencies
  • Reliability

Adaptability

  • Emotional control
  • Ethical judgment
  • Leadership
  • Adaptability

Languages

English
Professional
French
Professional
Haitian creole
Full Professional

Certification

HIPAA Compliance Certification (Healthcare Workers)
HIPAA Exams, Inc. / 360training
January 2026
• Trained in patient privacy laws, medical data protection, and healthcare confidentiality standards.

Timeline

Shift Supervisor

Wendy’s
06.2017 - Current

Sales Associate

Rainbow Clothing Store
09.2014 - 05.2016

Team Crew Member

Wendy's
09.2012 - 06.2017

High School Diploma -

Michelle De Ronsard
Junior Aristil