GISSELLE DIAZ
KANSAS CITY
Summary
Professional real estate expert prepared for this role with strong background in property sales, client relations, and market analysis. Known for team collaboration and delivering results, with flexible approach to changing needs. Skilled in negotiation, contract management, and customer service, with focus on integrity and professionalism.
Overview
8
8
years of professional experience
1
1
Certification
Work History
REAL ESTATE AGENT
1st Class Real Estate- We Sell Collective
07.2023 - Current
- Facilitate property transactions, achieving substantial client satisfaction and fostering trust. Guide clients through buying/selling processes, ensuring seamless experiences and optimal outcomes. Identify market trends, providing clients with strategic advice and informed decision-making. Negotiate deals, maximizing value for clients while maintaining professional relationships. Utilize comprehensive market knowledge to enhance client portfolios and investment returns.
ADMINISTRATIVE ASSISTANT
Precision Granite and Quartz
06.2020 - Current
- Manage communication channels to support client engagement
- Coordinate appointments to streamline scheduling
- Optimize social media presence to boost audience interaction
SERVICE RECEPTIONIST
Olathe Ford Lincoln
01.2019 - 07.2019
- Schedule and coordinate service appointments for clients
- Translate between clients and staff to facilitate communication
- Manage administrative tasks including mail and correspondence
RECEPTIONIST
Zeck Ford
01.2018 - 11.2018
- Answered telephone and in-person inquiries from clients, vendors and the public
- Called and set up drivers for dealership drives
- Logged customer titles using excel and acquired signatures for the titles
Education
BACHELOR’S OF ARTS - CRIMINAL JUSTICE AND CRIMINOLOGY
University of Missouri-Kansas City
01.2021
BACHELOR’S OF ARTS - PSYCHOLOGY
University of Missouri-Kansas City
01.2021
ASSOCIATE’S DEGREE - LIBERAL ARTS
Johnson County Community College
01.2020
Skills
- Social Media
- Conflict Mediation
- Community Outreach
- Research Skills
- Problem Solving
- Team Collaboration
- Networking
- Active Listening
- Conflict Resolution
- Digital Marketing
- Bilingual
- Social media marketing
- Property marketing
- Administrative support
Certification
STUDENT CLUBS AND ORGANIZATIONS
Criminal Justice Club
Attended club meetings, tours of police departments, and police training.
AWARDS AND HONORS
Dean’s List
2018 and 2020; Given to students who maintain over a 3.5 GPA., FBI Student Academy Certificate
Languages
Spanish
Native or Bilingual
Timeline
REAL ESTATE AGENT
1st Class Real Estate- We Sell Collective
07.2023 - Current
ADMINISTRATIVE ASSISTANT
Precision Granite and Quartz
06.2020 - Current
SERVICE RECEPTIONIST
Olathe Ford Lincoln
01.2019 - 07.2019
RECEPTIONIST
Zeck Ford
01.2018 - 11.2018
BACHELOR’S OF ARTS - PSYCHOLOGY
University of Missouri-Kansas City
ASSOCIATE’S DEGREE - LIBERAL ARTS
Johnson County Community College
BACHELOR’S OF ARTS - CRIMINAL JUSTICE AND CRIMINOLOGY
University of Missouri-Kansas City