Gisselle Escareno
Des Plaines,IL
Summary
A hardworking employee with great patient chairside manner, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Lead Dental Assistant
Avid Dental
Mount Prospect, IL
08.2022 - 02.2024
- Four Handed Dentistry
- Certified in coronal polishing
- Assist manager with administration duties
- Itero Scanning and Zoom whitening
- Up to date X-Ray machinery for Panoramic image and CBCT scan
- Trained on how to use Dental software 'Eagle Soft' software
- Exam Room/Operatory preparation for procedures
- Laboratory work (impressions, pour up of models, designing digital crowns)
- Practicing good patient chairside manner
- Inventory intake/ordering
- Assisting patients with any forms or questions
- Wellness calls after any big procedure
- Pre-op/Post-op counseling
- Collect Billing.
Dental Assistant
Simply Teeth
Mount Prospect, IL
08.2019 - 08.2022
- Four hand assist the Provider
- Assist manager with administration duties
- Itero Scanning and Zoom whitening
- Up to date X-Ray machinery for Panoramic image and CBCT scan
- Trained on how to use Dental software 'Eagle Soft' software
- Exam Room/Operatory preparation for procedures
- Laboratory work (impressions, pour up of models, designing digital crowns)
- Practicing good patient chairside manner.
Receptionist
RPW Obstetrics and Gynecology
Elmhurst, IL
04.2021 - 01.2022
- Greet and Welcome patients as soon as they arrive at the office
- Checking Patients in
- Directing patients to the correct physicians/nurse for their visit
- Answering phone calls/Making phone calls on behalf of office employees
- Going over covid screenings over the phone with patients to ensure a safe doctor's visit
- Ensuring the office area is tidy and presentable, with all the necessary stationary materials
- Making sure proper patient documentation has been scanned and entered into the system
- Trained on healthcare computer software 'Athena'.
Dental Assistant / Dental Receptionist
Shen Dental
Mount Prospect, IL
05.2019 - 08.2019
- Four hand assist the provider
- Practicing sterilization
- Exam Room Preparation
- Welcoming Patients in
- Answering the phone to assist the patients needs
- Intake of paperwork.
Education
Phlebotomy Training Specialist
Schaumburg, IL11.2024
Elk Grove High School
Elk Grove Village, IL05.2019
Skills
- Certified in Coronal Polishing
- Bilingual
- Office Administration
- Dental Terminology
- EMR Proficient
- Excel and Word Proficient
- Patient chairside manner
- Patient safety
- Infection control
- Lab Safety
- Venipuncture/Capillary Puncture
- Communication
- Attention to detail
References
- Dr. Ahmina Ahmed, (Dr at Avid Dental), (847) 907-5296
- Sandy Gonzales,(Manager at Avid Dental), 1(708) 980-3244
- Nikita Backman, (Mentor)1(630) 939-2013
- Teresa Montejo, (Manager at Simply Teeth), 1(630) 939-2013
Languages
- Spanish
- English
Timeline
Lead Dental Assistant
Avid Dental
08.2022 - 02.2024
Receptionist
RPW Obstetrics and Gynecology
04.2021 - 01.2022
Dental Assistant
Simply Teeth
08.2019 - 08.2022
Dental Assistant / Dental Receptionist
Shen Dental
05.2019 - 08.2019
Phlebotomy Training Specialist
Elk Grove High School