Overview
Work History
Education
Skills
Timeline
Generic

Gisselle Guerra

Brookshire,TX

Overview

9
9
years of professional experience

Work History

Dental Temp Specialist

MDC Dental Assistance
02.2022 - Current
    • Adapt quickly to various dental office environments, including general dentistry to specialized fields.
    • Perform comprehensive administrative tasks such as dental billing, insurance verification and account management.
    • Process dental insurance claims for multiple offices.
    • Improved claim processing efficiency by accurately reviewing and analyzing dental claims for payment.
    • Reduced claim errors by diligently verifying patient eligibility and coverage details before processing.
    • Ensured company compliance with industry standards by staying current on dental coding and billing practices.

Guest Service

Dewberry Farm
11.2015 - 12.2024
    • Greet customers warmly and provide detailed information about the farm activities and events.
    • Manage the register for opening and closing shifts, ensuring accurate cash handling and reconciliation.
    • Assist guests with ticket purchases, providing exceptional customer service and addressing any inquiries.
    • Managed customer inquiries and resolved ticketing-related questions via email, ensuring prompt and professional communication.
    • Managed 5 team members to deliver timely and courteous guest service in front desk, housekeeping and maintenance operations.

Front Desk Coordinator

Northwest General Dentistry
02.2022 - 05.2023
    • Managed check-ins and check-outs, verified dental insurance, and collected co-payments to maintain up to date financial records.
    • Created and maintained new patient files and updated existing patient medical records.
    • Prepared dental treatment estimates and coordinated with patients to discuss pending treatment.
    • Assisted in both front desk and clinical workflow, ensuring smooth operations and patient satisfaction.
    • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.

Education

Bachelor of Science - Construction Management

College of Technology, University of Houston
Houston, Texas
12-2025

Associate of Science -

Lonestar Community College
Cypress, TX
05.2022

Skills

  • Bilingual (Fluent in English and Spanish)
  • Able to multitask in a fast-paced environment
  • Microsoft office
  • Customer service

Timeline

Front Desk Coordinator

Northwest General Dentistry
02.2022 - 05.2023

Dental Temp Specialist

MDC Dental Assistance
02.2022 - Current

Guest Service

Dewberry Farm
11.2015 - 12.2024

Bachelor of Science - Construction Management

College of Technology, University of Houston

Associate of Science -

Lonestar Community College

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Gisselle Guerra