Gisselle Rivera
Nacogdoches,TX
Summary
Restaurant professional known for delivering high-quality service and ensuring customer satisfaction. Proven experience in managing busy dining environments and assisting in smooth operation of restaurant activities. Committed to teamwork and adaptability, with skills in order accuracy and effective communication.
Professional restaurant team member with significant experience in fast-paced dining environments. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in customer service, food preparation, and maintaining cleanliness and safety standards. Reliable and flexible, ensuring consistent and positive dining experience for patrons.
Dedicated and bilingual team player with experience working in busy food and beverage environments. Enjoys interacting and working with others.
Overview
4
4
years of professional experience
Work History
Restaurant Worker
Napolis Italian Restaurant
09.2021 - Current
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
Volunteer
Harvest House
09.2020 - Current
Bagged snacks/perished good for kids in the Nacogdoches community to have food for the weekend.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
BBA - Business Communication
Stephen F. Austin State University
Nacogdoches, TX12-2025
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and Resilience
- Order taking accuracy
Affiliations
- Delta Zeta Sorority
- League of United Latin American Citizens
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Worker
Napolis Italian Restaurant
09.2021 - Current
Volunteer
Harvest House
09.2020 - Current
BBA - Business Communication
Stephen F. Austin State University
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