Gisselle E. Sanchez
Holyoke,MA
Summary
Biology major with hands-on laboratory experience and a strong foundation in scientific techniques and lab safety protocols. Detail-oriented and highly organized, with a positive attitude and a proven ability to follow procedures accurately in fast-paced research and clinical environments
Overview
8
8
years of professional experience
Work History
Sales Associate
Pandora
08.2023 - Current
- Help with inventory restocking products back onto shelves as needed
- Helping customers with product knowledge
- Processing sales and returns
Preload Supervisor
United Parcel Service
West Springfield, MA
12.2021 - 12.2023
- Ensure safety of all employees by making sure they remember how to correctly work in a fast paced work environment.
- Delegating tasks based on volume of work
- Monitor performance and report back to upper management when needed
- Implemented process improvements to enhance efficiency in package handling workflows.
- Coordinated workforce schedules to optimize resource allocation during peak hours.
- Monitored performance metrics to maintain high standards of accuracy and productivity.
Certified Nursing Assistant
Trinity Health Of New England
Holyoke, MA
09.2019 - 01.2021
- Assist patients with daily living skills feeding, grooming and bathing.
- Assist nurses with patients such as taking vital signs, helping pass out prescribed medication.
- Recorded patient information and updated nurses on patients current condition.
- Maintained accurate patient records and documented care provided effectively.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Implemented infection control measures to enhance patient health outcomes.
Customer Service Representative
Aarons
Westfield, MA
09.2018 - 08.2019
- Resolved customer inquiries and issues through effective communication and problem-solving skills.
- Managed order processing and fulfillment to ensure timely delivery of products to customers.
- Trained new staff on company policies, procedures, and customer service best practices.
- Developed strategies to improve customer satisfaction scores through proactive engagement initiatives.
Education
High school diploma -
Holyoke High School
01-2017
Bachelor - biological sciences with concentration in biomedical science
Arizona state university
01-2027
Associates - Liberal arts and sciences
Holyoke community college
01-2023
Skills
- Strong attention to detail and reliability
- Adaptability
- Team collaboration and clear communication skills
- Extensive knowledge in lab setting
- Quality control
- Attention to detail
- Positive attitude
- Laboratory safety protocols
- File and recordkeeping
- Specimen handling
- Cell culture techniques
- Infection control
Languages
English
Spanish
Timeline
Sales Associate
Pandora
08.2023 - Current
Preload Supervisor
United Parcel Service
12.2021 - 12.2023
Certified Nursing Assistant
Trinity Health Of New England
09.2019 - 01.2021
Customer Service Representative
Aarons
09.2018 - 08.2019
Bachelor - biological sciences with concentration in biomedical science
Arizona state university
Associates - Liberal arts and sciences
Holyoke community college
High school diploma -
Holyoke High School