GITESH DHANESH DARWATKAR
Golden,CO
Summary
EDUCATIONSEEKING A CHALLENGING CAREER IN A WELL ESTABLISHED, DYNAMIC ORGANIZATION WHERE I WILL DEVELOP MY HOSPITALITY MANAGEMENT SKILLS. TO OBTAIN A GOOD MANAGEMENT POSITION IN AN ORGANIZATION BY SHOWCASING MY LEADERSHIP AND MANAGEMENT SKILLS.
College student, passionate with 5 yrs of education in this field.Currently completed my graduation.Have handled many events & trained with highly experienced staff & have in growth of company. Seeking a job in f&b sector because I'm passionate about my work skills & communication.
Overview
3
3
years of professional experience
Work History
Store Manager
7-11
820 Simms St,Golden. ,CO
08.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Barista Manager
Street Coffee
PUNE, Maharashtra
09.2024 - 11.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Executed preparation of diverse coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Managed checkout procedures involving accurate transaction recording.
Front Desk Assistant
Renaissance Hotel
3801 Quebec St,Denver,
04.2024 - 08.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Server
Monarch Casino & Resort
Denver, USA
11.2022 - 04.2024
- Company Overview: https://monarchblackhawk.com/
- Bartending
- Order taking
- Cashier
- Setup decoration
- Https://monarchblackhawk.com/
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Bar Manager
The Bug Restaurant and Bar
Pune, India
07.2022 - 09.2022
- Company Overview: Ranmala agro tourism
- Silver service
- English service
- Order taking
- Setup Decoration
- Cash Float
- Ranmala agro tourism
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
Education
BSc in H & HA -
Bharati Vidyapeeth Deemed University of Hotel management and Catering technology
Pune, Maharashtra06-2022
H.S.C -
MSIHMCT
PUNE, MAHARASHTRA03.2019
S.S.C -
ABHINAV EDUCATION SOCIETY AND ENGLISH MEDIUM SCHOOL
PUNE, MAHARASHTRA03.2017
Skills
- Customer service
- Problem solving
- Convincing
- Presentation
- Team player
- Work ethic
- Flexibility
- Dependability
- People skills
- Service commitment
- Communication
- Relationship building
- Complaint handling
- Up-selling
- Beverage Preparation
- Ordering Procedures
- Coffee expertise
- Opening and closing duties
- New Hire Training
- Sales expertise
- Exceptional customer service
- Friendly and outgoing
- Retail Management
- Speedy and efficient
- Inventory Management
Fieldoftrainingdesired
F&B service sector
Skypeid
live:.cid.f92b8db546da5079
Hobbies and Interests
- Exploring new place
- Sports
- Listening Music
- Reading Books
Timeline
Barista Manager
Street Coffee
09.2024 - 11.2024
Store Manager
7-11
08.2024 - Current
Front Desk Assistant
Renaissance Hotel
04.2024 - 08.2024
Server
Monarch Casino & Resort
11.2022 - 04.2024
Bar Manager
The Bug Restaurant and Bar
07.2022 - 09.2022
BSc in H & HA -
Bharati Vidyapeeth Deemed University of Hotel management and Catering technology
H.S.C -
MSIHMCT
S.S.C -
ABHINAV EDUCATION SOCIETY AND ENGLISH MEDIUM SCHOOL