GIUDELLE LOUIS

· Assisting all other providers as needed to maintain workflow and patient care.

· Managing in-baskets for providers.

· Answering phone calls for all providers and addressing patient inquiries, by having the RN’s triage the patient (if needed), sending encounters to the appropriate person.

· Handling schedule changes, rescheduling, and last-minute closures due to PTO or surgery etc.

· Ensuring that practice on-call schedules are accurately added to the calendars.

· Verifying that medical records are complete by checking patient charts, retrieving necessary faxes, or contacting patients to bring in missing documents for their upcoming appointments.

· Uploading imaging disks with radiology reports to maintain accurate patient records.

· Scanning and processing ultrasound reports from procedures for billing purposes.

· Verifying patient insurance coverage to prevent billing and authorization issues by creating referrals while scheduling.

· Mailing/ faxing prescriptions to patients as needed and desired facilities.

· Scheduling patients referred from radiation oncology providers.

· Calling patients who we received referrals from other facilities/Doctors.

Problem-Solving a constant flow of Epic Providers from all listed providers

• Assisted clients with bathing, dressing and incontinence care.
• Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
• Managed patient transportation and appointment scheduling.
• Recognized emergency situations and implemented appropriate procedures.
• Tracked and reported clients' progress based on observations and conversations.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Improved patient outlook and daily living through compassionate care.
• Maintained clean and well-organized environment for client happiness and safety.
• Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
• Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
• Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

• Answered product questions with up-to-date knowledge of sales and promotions.
• Engaged customers in friendly, professional dialogue to determine needs.
• Met merchandise processing standards and maintained organized and accessible work area.
• Collected payments and provided accurate change.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Answered incoming telephone calls to provide store, products and services information.
• Built and maintained relationships with peers and upper management to drive team success.
• Assisted teammates with sales-processing tasks to meet daily sales goals.

• Assisted in coordinating, planning and direction of daily activities for participants aged 10 to 13, working within set budget.
• Worked creatively with other staff to develop and carry out new themes and events for camp participants.
• Coordinated details of summer activities, scheduling field trips and visits to cultural institutions and recreational swimming pools.
• Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
• Handled check-in duties to acclimate new campers.
• Complied with safety rules to minimize incidents and accidents.
• Prepared articles for center newsletter to highlight special events and educational activities.