Giulia Lopez
Corpus Christi,TX
Summary
Developed strong customer service and multitasking skills in high paced environments. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server/Waitress
Fajitaville Grille
10.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Managed multiple tables efficiently, prioritizing tasks to maintain workflow during peak hours.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy of food presentation.
- Trained new servers on menu details, service standards, and point-of-sale system operations.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Implemented suggestions for improving service efficiency, leading to enhanced guest experiences and team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Sales Associate
DSW, Designer Brands INC.
03.2024 - 05.2024
- Assisted customers in product selection, ensuring a positive shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained visual merchandising standards to enhance store presentation.
- Conducted inventory checks to ensure stock availability and accuracy on the sales floor.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Call Receptionist
Reconnaissance Market Research (Recon MR)
02.2024 - 03.2024
- Managed incoming calls, directing inquiries to appropriate departments for efficient resolution.
- Ensured compliance with company policies while handling sensitive information during calls.
- Conducting on the phone surveys
- Data collection
Front Of House associate
Chick Fil A
08.2023 - 01.2024
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Assisted in training new associates on operational procedures, fostering a collaborative work environment.
- Resolved customer complaints swiftly, reinforcing brand loyalty through effective communication and problem-solving skills.
- Remembered, recited and promoted variety of menu items.
- Utilized POS system to receive and process food and beverage orders.
Education
High School Diploma -
Richard King Highschool
Skills
- Restaurant Experience
- Cash handling
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Safe food handling
- Cleanliness standards
- High volume dining
- Team collaboration
- Suggestive selling
- Point of sale operation
- Beverage preparation
- Liquor, wine, and food service
- Calm demeanor
- Server training
- Responsible beverage service
- Warm and friendly
- Reliability
- High energy and stamina
- Team leadership
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server/Waitress
Fajitaville Grille
10.2024 - Current
Sales Associate
DSW, Designer Brands INC.
03.2024 - 05.2024
Call Receptionist
Reconnaissance Market Research (Recon MR)
02.2024 - 03.2024
Front Of House associate
Chick Fil A
08.2023 - 01.2024
High School Diploma -
Richard King Highschool