Maria Ayala
Atria Senior Living
Northridge,CA
2
Languages
1
Certification
2027
years of professional experience
Detail-oriented server with 5 years of experience in the food and beverage industry, excelling in customer service and guest relations. Skilled in food safety, beverage service, and cash handling, with certifications in food handling and alcohol service. Proven ability to maintain high standards of cleanliness and sanitation while delivering exceptional dining experiences. Bilingual in English and Spanish, enhancing communication with diverse clientele. Willing to relocate: Anywhere
Work History
Waitress/Server
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitstaff
8 Months- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Flower Arranger
- Created unique floral arrangements for various events, enhancing customer satisfaction and aesthetic appeal.
- Selected and conditioned flowers to ensure freshness and quality in all arrangements.
- Collaborated with team members to set up displays, optimizing store layout for customer engagement.
- Managed inventory levels, ensuring timely replenishment of floral supplies and materials.
General Manager
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Developed and implemented operational policies to improve efficiency across all departments.
- Managed inventory control processes, minimizing waste while maintaining product availability.
- Trained and mentored staff on best practices for food preparation and safety compliance.
Education
High School Diploma
Skills
Customer service
Sanitizing surfaces
Teamwork
Food handling
Basic math
Cash Handling
Restaurant experience
Food safety
Packaging
Guest relations
Beverage service
Cashiering
Food & beverage industry
Kitchen Experience
Cleaning
Food server experience
Serving
Wine knowledge
Attention to detail
Food Service
Cocktail experience
Beer knowledge
Cleaning Experience
Drink service
Retail math
Strong multitasking
Greeting guests
Team collaboration
Hospitality service expertise
Point of sale (POS) system operations
Certification
- Food Handler Certification
- ServSafe Alcohol Certification
- ServSafe Food Handler Certification
Languages
English
Spanish
Additional Information
Authorized to work in the US for any employer
Timeline
Waitstaff
Atria Senior Living
12.2025 - CurrentRead More
Waitress/Server
Sol Y Luna
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Flower Arranger
Casa De Flores
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General Manager
Pizza Man
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Birmingham Community Charter High School
High School Diploma
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