Giuliana Lorefice
Summary
Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary for role.
Overview
4
4
years of professional experience
Work History
Medical Assistant
My Cosmetic Surgery
Miami, FL
09.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Front desk recepcionist
Woof Gang bakery and grooming
01.2022 - 01.2024
- Provided information and assistance to both clients and colleagues, ensuring excellent customer service.
- Assisted with office supplies management, ensuring the reception area was stocked and presentable at all times.
- Managed appointment scheduling, ensuring an organized and efficient flow of daily activities.
Referral Coordinator
Cano Health
Miami, FL
06.2023 - 09.2023
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
Salon manager
Bloom Nail Spa
01.2021 - 01.2022
- Maintained a clean and organized reception area, ensuring all supplies were stocked and ready.
- Greeted clients warmly and managed the front desk, ensuring a welcoming environment for all visitors.
- Handled client appointments, phone calls, and walk-ins, efficiently managing the salon’s booking system.
- Managed customer payments, processed transactions, and maintained accurate financial records.
Education
Bachelor Of Applied Arts - Graphic Design
Ana G Mendez University
Miami, FL2027
Ronald Reagan Senior High School
Doral, FL2020
Skills
- Direct patient care
- Customer service
- Patient scheduling
- Medical terminology knowledge
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant
My Cosmetic Surgery
09.2024 - Current
Referral Coordinator
Cano Health
06.2023 - 09.2023
Front desk recepcionist
Woof Gang bakery and grooming
01.2022 - 01.2024
Salon manager
Bloom Nail Spa
01.2021 - 01.2022
Bachelor Of Applied Arts - Graphic Design
Ana G Mendez University
Ronald Reagan Senior High School