Licensed real estate agent with 4+ years of experience in property management and client relations. Known for consistently closing deals and driving revenue through expert negotiation and strong relationship-building skills, dedicated and loyal and good at building rapport. Proficient in managing administrative tasks, implementing marketing strategies, and utilizing technology to improve operations. Strong communicator with the ability to organize and prioritize tasks efficiently. Committed to delivering exceptional service, exceeding client expectations, and contributing to business growth in the real estate industry.
Hi, I’m
GIULIANA ZLITINI
Boynton Beach,USA
Summary
Overview
12
years of professional experience
Work History
Affordable HousingBoca Raton, FL
Leasing Agent
03.2024 - Current
Job overview
- Conduct property tours for prospective tenants, showcasing key features and amenities to drive leasing interest and conversions
- Utilize CRM software to track leads, follow up with prospects, and maintain accurate records of all interactions
- Collect rent, follow up with maintenance requests, give welcome tours to new residents, present delinquency rent letters
- Administrate paperwork for new resident, including compliance with insurance and Pet policies
Doctor Tuan NguyenPalm Beach, FL
Personal/Executive Assistant to CEO
08.2022 - 03.2024
Job overview
- Managed the CEO's complex calendar, coordinating meetings, appointments, and travel arrangements
- Assisted in preparing executive presentations using PowerPoint, Canva, InDesign, ChatGPT, and the IntakeQ patient portal, mail chip, Hub spot, Ring-central, Hoot-suite, Sprout-social, Slack, Microsoft teams, Constant contact
Posh RealtyDelray Beach, FL
Licensed Real Estate Assistant
04.2021 - 08.2022
Job overview
- Created engaging content for property listings, including descriptions, photos, and virtual tours, driving interest and increasing client engagement
- Managed social media accounts, regularly posting updates on new listings, open houses, and market trends
- Utilized CRM software to track leads, manage client interactions, and generate reports on sales activities
- Coordinated relocation services for clients moving into new homes or offices
- Assisted in open houses, property showings, contract drafting, inspections, and liaising with title companies
- Designed marketing materials such as window flyers, business cards, and mailers for new listings and open houses
- Coordinated virtual property tours and live-streamed open houses for remote buyers
- Collaborated with agents to create compelling listing presentations and ensured accurate and consistent online listings across platforms
Wolfgang'sMiami, FL
Event Planner
11.2016 - 03.2021
Job overview
- Drove private event revenue growth, consistently exceeding $75,000 per event, through effective negotiation and contract management for corporate functions, private events, and high-profile occasions
- Increased productivity by identifying and addressing challenges, ensuring smooth event execution and client satisfaction
- Managed client relationships, maintaining existing accounts and following up with clients for repeat business and future opportunities
- Organized and executed diverse events, including fundraisers, corporate functions, weddings, government events, and sporting events, ensuring seamless execution from start to finish
Sheraton Four PointsMiami Beach, FL
Manager on Duty
08.2013 - 11.2016
Job overview
- Surpassed local industry standards, boosting property growth and increasing revenue by optimizing guest services and operations, resulting in a significant rise in Starwood guest service scores from 6.81 to 8.90
- Reduced escalated guest issues by 95%, swiftly resolving conflicts and enhancing customer satisfaction
- Developed and implemented a training program for young industry leaders, fostering professional growth and success across Starwood's global properties
- Oversaw accounting, occupancy, room rate reports, and accounts receivable, ensuring accuracy and timely financial reporting
- Collaborated with Starwood corporate Customer Service to resolve guest issues and maintain high levels of satisfaction
Education
Gold Coast, FL
COMMUNITY LICENSE MANAGER
01.2025
University Overview
Bob Hogue Real Estate SchoolFL
REAL ESTATE SALES ASSOCIATE from License
University Overview
Cornell UniversityIthaca
MASTER OF ARTS (M.A.) from HOTEL REVENUE MANAGEMENT
University Overview
Skills
- Property management
- Client relationship management
- Market analysis
- Data analysis
- Event coordination
- Sales negotiation
References
References
Freskida Luka, (561) 277-5305, Lead Dental Assistant
Professional References
Professional References
- Cesar Palma, Manager, World's Longest Running Forbes Five-Star Broadmoor Diamond Resort, (239) 601-2343
- Ned Zalitni, Manager, Buy Alerts.com, (786) 915-1458
- Shanice Sharrell, Manager, Affordable Housing, (805) 294-5846
Timeline
Leasing Agent
Affordable Housing
03.2024 - Current
Personal/Executive Assistant to CEO
Doctor Tuan Nguyen
08.2022 - 03.2024
Licensed Real Estate Assistant
Posh Realty
04.2021 - 08.2022
Event Planner
Wolfgang's
11.2016 - 03.2021
Manager on Duty
Sheraton Four Points
08.2013 - 11.2016
COMMUNITY LICENSE MANAGER
Bob Hogue Real Estate School
REAL ESTATE SALES ASSOCIATE from License
Cornell University
MASTER OF ARTS (M.A.) from HOTEL REVENUE MANAGEMENT
Similar Profiles
Toby RileyToby Riley
Associate Property Manager at Satellite Affordable HousingAssociate Property Manager at Satellite Affordable Housing
Natalia GavilanesNatalia Gavilanes
Office Manager at Orbach Affordable HousingOffice Manager at Orbach Affordable Housing
DINORA GONZALEZDINORA GONZALEZ
Assistant Property Manager/Interim Manager at Satellite Affordable Housing Associate (SAHA)Assistant Property Manager/Interim Manager at Satellite Affordable Housing Associate (SAHA)
Gustavo VillegasGustavo Villegas
Journeyman Electrician at OCIJourneyman Electrician at OCI
ANDREA C. CALDERONANDREA C. CALDERON
Adjunct Instructor at Broward College Institute of Public SafetyAdjunct Instructor at Broward College Institute of Public Safety