Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giulianna Mena

Houston,TX

Summary

Dedicated professional with strong skills in cash handling and customer relationship management. Committed to enhancing customer satisfaction through personalized service and transaction accuracy.

Overview

5
5
years of professional experience

Work History

Teller

Citizens Bank
Perrysburg, OH
05.2025 - 01.2026
  • Processed customer transactions accurately and efficiently in high-volume environment.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Managed cash drawer, ensuring accuracy and adherence to bank policies.
  • Collaborated with team members to improve workflow and customer experience.
  • Resolved customer issues promptly, enhancing overall satisfaction levels.

Server

The Chop House
Toledo, OH
08.2020 - 11.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Trained new servers on menu items, service protocols, and customer engagement techniques.
  • Assisted management in developing training materials for team development initiatives.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Sales Associate

The Jewelry Box Outlet
Toledo, OH
10.2024 - 01.2025
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Developed in-depth knowledge of jewelry styles, materials, and trends to assist customers effectively.
  • Managed inventory levels and conducted regular stock checks to ensure product availability.
  • Cultivated relationships with customers to foster loyalty and repeat business opportunities.

Education

Nursing

University of Toledo
Toledo, OH

Associate of Science - Pre - Nursing

Owens Community College
Perrysburg, OH

High School Diploma -

Proyecto
Piura, Peru

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent multitasking skills
  • Cash handling and management
  • Relationship building and management
  • Sales and Cross-selling
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Teller

Citizens Bank
05.2025 - 01.2026

Sales Associate

The Jewelry Box Outlet
10.2024 - 01.2025

Server

The Chop House
08.2020 - 11.2025

Nursing

University of Toledo

Associate of Science - Pre - Nursing

Owens Community College

High School Diploma -

Proyecto
Giulianna Mena