Giuseppe Montaruli
Hockley,TX
Summary
Dynamic retail professional with extensive experience at Milam's Market, excelling in cash handling and customer service. Proven ability to enhance store presentation and resolve customer issues effectively. Recognized for strong teamwork and attention to detail, consistently achieving sales targets while maintaining a clean and organized environment. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Milam's Market
Stocking Clerk
Miami, Florida
11.2023 - 09.2025
- Assisted customers with product inquiries and selections.
- Organized merchandise displays to enhance store presentation.
- Processed transactions accurately at the point of sale.
- Maintained cleanliness and organization of the sales floor.
- Stocked shelves with new inventory and ensured proper labeling.
- Handled customer complaints and resolved issues promptly.
- Collaborated with team members to improve customer service practices.
- Monitored inventory levels and alerted management of shortages.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Organized store shelves according to product type and size.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
- Received deliveries, scanned packages, and updated orders in internal database.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
- Verified that all pricing was accurate before putting items out for sale.
- Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
- Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Interacted with many customers daily.
- Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
- Created displays to promote special offers or seasonal products.
- Located items for customers and helped complete purchases by processing payments with system.
- Assisted in training new staff members on proper cash handling procedures and use of POS system.
- Kept work area clean and organized at all times.
- Assisted customers in locating products and provided recommendations based on needs.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Maintained a clean and organized store environment, ensuring a pleasant shopping experience.
- Tracked sales performance and reported results to store management.
- Coordinated with suppliers and vendors for timely delivery of goods.
- Handled returns and exchanges in accordance with store policies.
- Managed inventory, restocked shelves, and ensured product availability for customers.
- Operated and maintained store equipment, reporting any malfunctions.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended, selected and located merchandise based on customer desires.
- Maintained records related to sales for store management.
- Bagged or packaged purchases and wrapped gifts.
Sedanos Super Market
Cashiers
Miami, Florida
03.2021 - 08.2022
- Processed customer transactions accurately and efficiently at a busy retail location.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations as needed.
- Managed cash drawer, ensuring proper cash handling and security procedures.
- Handled returns and exchanges according to company policies and procedures.
- Trained new cashiers on register operations and customer service protocols.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
Publix Super Market
Deli
Miami, Florida
02.2020 - 04.2021
- Assisted customers with deli product selection and special orders.
- Prepared and sliced meats and cheeses following food safety guidelines.
- Operated slicers, scales, and other deli equipment efficiently.
- Maintained cleanliness and organization of the deli area throughout shifts.
- Collaborated with team members to ensure timely product availability.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Assisted customers with selecting products from the deli case or menu board.
- Rotated product on shelves to ensure freshness.
- Adhered to health regulations regarding food handling and sanitation standards.
- Prepared all food orders according to customer specifications.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Informed customers of deli specials to increase profits.
- Followed recipes and customer requests to prepare meals.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Participated in weekly team meetings to discuss performance goals or operational issues.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Education
GED -
Florida Career College
Miami, FL08-2022
Skills
- Cash handling
- Customer service
- Inventory management
- Point-of-sale operation
- Merchandising
- Retail operations
- Team collaboration
- Time management
- Attention to detail
- Flexible and adaptable
- Friendly, positive attitude
- Organization and time management
- Multitasking
- Teamwork and collaboration
- Effective communication
- Sales reporting
- Vendor communication
- Stock rotation
- Shipping and receiving
- Invoice verification
- Vendor coordination
- Labeling accuracy
- Self-motivated and independent
- Heavy lifting
- Teamwork and cooperation
- Loading dock management
- Product stocking
- POS operation
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Milam's Market
Stocking Clerk
11.2023 - 09.2025
Sedanos Super Market
Cashiers
03.2021 - 08.2022
Publix Super Market
Deli
02.2020 - 04.2021
GED -
Florida Career College