Herman Gordon-Toylor

• I worked as a cashier and I blocked and stocked the shelves while delivering outstanding customer service satisfaction
• Assisted all customers with their problems no matter what was the case and provided exceptional service, resulting in positive feedback from shoppers and overall the business which lead to more growth.

Resolved customer complaints while multitasking with great service and decision making.

I over-delivered customer

service/satisfaction beyond what the customer had first expected before and after I solved their problem. I also helped manged multiple areas of the business, trained new employees and guided them into the proper direction. I also organized racks to maintain lost and found inventory and kept track of vehicles lost parts.