Giuseppe Prete
Asbury,NJ
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager
Columbia University
09.2021 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with vendors to ensure long-term success and loyalty.
- Create unique & exciting menu ideas by collaborating with chef manager & examining student feedback.
- Lead employee meetings and trainings to create a collaborative environment & encourage professional development.
- Hired & trained over 100 employees, serving as a mentor & point of contact for questions.
- Manage a team of 5 managers and 60+ 1199 & 2110 employees.
Store Manager
Sorriso Italian Salumeria
06.2001 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Material Control Clerk
Amtrak
08.2019 - 08.2021
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Streamlined material flow by organizing storage areas and implementing efficient labeling systems.
- Safeguarded warehouse operations by maintaining strict adherence to safety protocols and OSHA regulations.
- Boosted productivity with effective coordination of material handling tasks, prioritizing urgent requests when necessary.
Store Manager
Iavarone Brothers
11.2012 - 03.2019
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
Education
Bachelors of Professional Studies - Hospitality Management
New York Institute of Technology
Old Westbury, NY05.2011
Skills
- Team Player
- Efficient multi-tasker
- Staff Training
- Employee Scheduling
- Bilingual
- Team Leadership
Certification
- ServSafe Certification
- NYC Food Handler's
- AllerTrain Certification
- Mixology Certification, N.Y. Bartending School
Languages
Italian
Native or Bilingual
Spanish
Professional Working
Timeline
General Manager
Columbia University
09.2021 - Current
Material Control Clerk
Amtrak
08.2019 - 08.2021
Store Manager
Iavarone Brothers
11.2012 - 03.2019
Store Manager
Sorriso Italian Salumeria
06.2001 - Current
Bachelors of Professional Studies - Hospitality Management
New York Institute of Technology
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