Gively Raudales
North Miami Beach ,FL
Summary
Dynamic Sales Associate with proven expertise in customer service and conflict resolution honed at Crocs and Five Below. Excelled in maintaining high-stress tolerance and efficient money handling, enhancing customer satisfaction and store operations. Skilled in fostering teamwork and leveraging outstanding communication abilities to exceed sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Crocs
08.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Five Below
04.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL01-2027
High School Diploma -
North Miami Beach Senior High School
North Miami Beach, FL06-2023
Skills
- Stress tolerance
- Money handling
- Multitasking and organization
- Conflict resolution
- Verbal and written communication
- Teamwork and collaboration
- Outgoing personality
- Customer service
Certification
- Certified Credit Union Financial Counselor - March 2023
- Entrepreneurship and Small Business Certification - April 2023
Languages
Spanish
English
Timeline
Sales Associate
Crocs
08.2022 - Current
Sales Associate
Five Below
04.2022 - 06.2023
- Certified Credit Union Financial Counselor - March 2023
- Entrepreneurship and Small Business Certification - April 2023
Associate of Arts - Business Administration
Miami Dade College
High School Diploma -
North Miami Beach Senior High School
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