- Supporting STEM education initiatives and mentorship programs
- Gardening
- I like working with my hands and fixing things
- Youth Development Programs
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
- Music
- Gym Workouts
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Outdoor Recreation
- Woodworking
- I have a passion for photography and editing photos
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- Hiking
- Animal Care
Givens Dominique
Cap Haitian, Haiti,North
Summary
Aim to work in a professional environment that fosters my growth and success, allowing me to effectively utilize my skills and knowledge. I am eager to expand my understanding, develop my leadership abilities, and contribute my best to support the growth and development of others.
Overview
32
32
years of professional experience
Work History
Operations Manager
Royal Caribbean International, SOLANO S.A.
04.2021 - Current
- Streamlined operational workflows to enhance efficiency and reduce turnaround times across departments.
- Implemented cost-saving initiatives resulting in improved budget management and resource allocation.
- Led cross-functional teams to optimize supply chain processes, ensuring timely delivery of services and products.
- Developed training programs for staff, promoting best practices and improving team performance.
- Analyzed operational data to identify trends, driving strategic decisions that enhanced service delivery quality.
- Monitored compliance with safety regulations, ensuring a secure working environment for all employees.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Implemented quality control systems to boost overall product consistency and reliability.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Implemented sustainability initiatives, reducing environmental impact.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Facilities Supervisor
SOLANO S.A
01.2016 - 03.2021
- Supervised and managed all projects, overseeing monitoring, leadership, organization, planning, and work scope definition. Coordinated procurement of tools and consumables as needed. Supervised the additional carpenters on-site and handled their payroll.
- Oversaw facility maintenance programs to ensure optimal operational conditions.
- Mentored junior staff on best practices in facility management and operational procedures.
- Conducted regular inspections to identify maintenance needs and prioritize corrective actions.
- Led training sessions to promote compliance with health and safety regulations among staff.
- Maintained accurate records of all maintenance activities, ensuring proper documentation for future reference or audit purposes.
- Optimized space utilization within the facility by organizing storage areas and improving workplace layouts.
- Developed comprehensive emergency response plans to minimize downtime during unexpected events or disasters.
- Supported upper management decisions regarding capital investments by providing data-driven insights into facility requirements.
- Coordinated with internal departments to schedule necessary repairs or renovations while minimizing disruptions to daily operations.
- Worked within budget guidelines to accomplish routine repairs, maintenance and special projects.
- Ensured safety compliance by conducting regular inspections, addressing potential hazards, and enforcing facility regulations.
- Facilitated communication between team members during project execution periods for smooth coordination of tasks.
- Enhanced facility operations by implementing efficient maintenance schedules and procedures.
- Conducted regular facility inspections to identify repair needs or improvements.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Maintained facility grounds, equipment, and safety compliance.
- Prepared reports and schedules with accuracy.
- Reviewed and oversaw construction and renovation projects.
Island Operations Supervisor
SOLANO S.A
01.2016 - 03.2021
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Coordinated staff schedules to optimize resource allocation and meet production demands.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Monitored inventory levels, conducting regular audits to maintain stock accuracy.
- Collaborated with management to establish performance metrics and assess team productivity.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
- Completed bi-weekly payroll for 200 employees.
Store Keeper/Inventory Manager
SOLANO S.A
01.2013 - 01.2016
- Managed the hotel store by overseeing site provisions, including monitoring cleaning supplies, uniforms, and consumables. Responsible for tracking usage and ensuring timely placement of orders for necessary items. Monitored the local kitchen operations and maintained inventory records of all food and beverage items on the premises.
- Streamlined inventory processes to enhance accuracy and efficiency across multiple departments.
- Developed and implemented inventory control systems, reducing discrepancies and improving workflow.
- Oversaw stock replenishment strategies, ensuring optimal levels to meet demand without excess.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Developed and implemented policies and procedures for inventory management.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Established robust inventory control measures to minimize loss and theft.
- Improved inventory accuracy, ensuring that stock levels closely matched records through regular audits.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Facilities Supervisor
SOLANO S.A
01.2008 - 01.2013
- Worked on constructions projects repair in everything who's regarding to woods, paint, concrete and other stuff made payroll for extra workers operated material when needed.
- Oversaw facility maintenance programs to ensure optimal operational conditions.
- Conducted regular inspections to identify maintenance needs and prioritize corrective actions.
- Coordinated with internal departments to schedule necessary repairs or renovations while minimizing disruptions to daily operations.
- Facilitated communication between team members during project execution periods for smooth coordination of tasks.
- Helped select, schedule and oversee contractors.
Site Supervisor
SOLANO S.A
01.2004 - 01.2007
- Collaborated with other onsite supervisors to ensure compliance with all company policies. Developed inspection forms and managed responsibilities related to temporary workers, including conducting roll calls and processing payroll for non-employees and part-time staff.
- Oversaw daily operations to ensure project timelines and quality standards were met.
- Streamlined communication between teams, facilitating smoother project execution.
- Worked with personnel and managers to meet strict timelines.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Provided onsite training to help develop employee skills.
- Inspected equipment and tools used for safe operation.
Island Driver
SOLANO S.A
01.2001 - 01.2004
- Work a full time worker escorted the bar staff from the ships and make all the distribution and loading the satellite bars on site
- Implemented strategies that reduced delivery delays and improved customer satisfaction.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Carpenter
SOLANO S.A
06.1997 - 01.2001
- Work as a part-time worker with my carpenter skills in repair in the work shop.
- Constructed high-quality wooden structures, ensuring adherence to safety regulations and building codes.
- Inspected completed work for precision and compliance with design specifications.
- Managed inventory of materials, ensuring availability for ongoing construction tasks without delays.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Planned and executed work with proper tools and materials to maximize productivity.
- Measured materials to determine sizes and quantity required for construction project.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Inspected buildings to identify repair needs.
- Managed inventory of tools, supplies and equipment.
Heavy Machine Operator
Endrade De cuiteres
01.1994 - 12.1996
- Working in a road construction in the center department of Haiti
- Operated heavy machinery safely and efficiently to complete construction tasks.
- Conducted regular maintenance checks on equipment to ensure optimal performance.
- Operated machining equipment safely with team of operators.
- Drove construction equipment to excavate and grade land on road beds.
Education
Graduate Certificate - Construction management
LinkedIn
11.2020
Being an effective team member
LinkedIn
07.2020
Performance Management setting Goals
LinkedIn
07.2020
Bachelors degree -
Osha University
01.2020
Graduate Certificate - Public Health
Royal Caribbean Program
01.2005
Bachelor -
College Martin Luther King
Cap Haitian, Haiti01.1999
No Degree - Improving Your Listening Skills
Linkedin Learning
Online Cours10-2024
Skills
- Have an idea about operating big machines like loaders, Bobcats, grill, forklift, Drum trucks and Tractors
- Computer knowledge about excel, word and PowerPoint
- Pest management controls
- Electricity domestic installation
- Construction management reading civil construction drawings
Accomplishments
- Reduced operational expenses by 10% by streamlining branch operations.
- Documented and resolved staff conflicts which led to better performance.
- Achieved the guest satisfaction by completing set up the beaches with accuracy and efficiency.
- Collaborated with team of 46 persons in the development of Royal way.
- Supervised team of 102 staff members.
Interests
Timeline
Operations Manager
Royal Caribbean International, SOLANO S.A.
04.2021 - Current
Island Operations Supervisor
SOLANO S.A
01.2016 - 03.2021
Facilities Supervisor
SOLANO S.A
01.2016 - 03.2021
Store Keeper/Inventory Manager
SOLANO S.A
01.2013 - 01.2016
Facilities Supervisor
SOLANO S.A
01.2008 - 01.2013
Site Supervisor
SOLANO S.A
01.2004 - 01.2007
Island Driver
SOLANO S.A
01.2001 - 01.2004
Carpenter
SOLANO S.A
06.1997 - 01.2001
Heavy Machine Operator
Endrade De cuiteres
01.1994 - 12.1996
Graduate Certificate - Construction management
LinkedIn
Being an effective team member
LinkedIn
Performance Management setting Goals
LinkedIn
Bachelors degree -
Osha University
Graduate Certificate - Public Health
Royal Caribbean Program
Bachelor -
College Martin Luther King
No Degree - Improving Your Listening Skills
Linkedin Learning
PERSONAL DETAILS
- Date of Birth : 24 September 1973
- Marital Status : Married
- Nationality : Haitian