Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gizele Perez Vidal

Kernersville

Summary

Dynamic professional with a strong work ethic and a proven track record of being able to fulfill with the employers mission and goals of the company, excelling in the skills that are required and looked upon in order to meet standards, conflict resolution, time efficiency and work safety precautions. Bilingual and adaptable, I effectively manage time and prioritize tasks, ensuring operational efficiency. Skilled in equipment operation, quality control, to thriving in good customer service, food service, health, food safety and machine operating as well as vehicle operation, I thrive in fast-paced environments while maintaining a positive attitude.

Overview

6
6
years of professional experience

Work History

Spectrum Call Center

Spectrum
08.2024 - Current
  • Communicate with customers regarding issues or services
  • Have good talking etiquette and able to handle conflicts or stressful situations
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Amazon Delivery Driver

Amazon Prime Products
01.2024 - 08.2024
  • Delivered packages efficiently, ensuring timely arrival at customer locations.
  • Operated delivery vehicles safely, adhering to traffic regulations and company policies.
  • Managed route planning using GPS technology to optimize delivery times and reduce fuel costs.
  • Maintained accurate records of deliveries and documentation for tracking purposes.
  • Communicated effectively with customers to address concerns and ensure satisfaction with services provided.
  • Implemented strategies for improving delivery routes, enhancing overall operational efficiency.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Catering Supervisor

Eurest Food Services
11.2022 - 01.2024
  • Supervised catering operations, ensuring timely service and adherence to food safety standards.
  • Engage with important customers including CEOs of Wells fargo company and events working professionally maintaining good represenation of Eurest
  • Being able to construct catering plan and organization for events up to 3,000 people
  • Coordinated with culinary team to develop innovative menu options based on client preferences.
  • Managed inventory levels, minimizing waste while ensuring availability of supplies for events.
  • Trained staff on best practices in food preparation and customer service techniques.
  • Use microsoft word office on computer to set catering events for the week and write kitchen menu for chefs to prepare & view
  • Set employee schedule for the week
  • Have good problem solving & critical thinking
  • Be prepared with sudden changes & pop up events being able to shift changes time accordingly & effectively
  • Good communication skills with the customers, providing excellent service and satisfaction

Production Specialist

Ecolab
06.2021 - 10.2022
  • Operated machinery to ensure efficient production flow and quality standards.
  • Collaborated with team members to troubleshoot equipment issues and maintain workflow continuity.
  • Monitored production metrics to identify areas for process improvement and efficiency gains.
  • Conducted routine inspections of products to ensure compliance with safety and quality regulations.

Machine Operator

Ecolab
06.2020 - 06.2021
  • Operated machinery to produce high-quality products while adhering to safety protocols.
  • Monitored equipment performance and performed routine maintenance to ensure optimal operation.
  • Collaborated with team members to troubleshoot production issues, enhancing workflow efficiency.
  • Trained new operators on machine operation procedures and safety guidelines, fostering a safe work environment.
  • Assisted in inventory management by tracking materials and supplies needed for production runs.
  • Maintained accurate records of production output and machine settings for reporting purposes.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.

Material Handler

FedEx
07.2019 - 06.2020
  • Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
  • Organized inventory storage, ensuring optimal space utilization and accessibility for team members.
  • Conducted regular safety inspections of equipment and work areas, maintaining compliance with safety regulations.
  • Collaborated with shipping and receiving teams to streamline loading and unloading processes, enhancing operational workflow.
  • Loading and unloading trailers within time efficiency

Education

Central Cabarrus High School
Concord, NC
06-2019

Skills

  • Friendly, positive attitude
  • Bilingual
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Computer skills
  • Calm under pressure
  • Decision-making
  • Strong work ethic
  • Workplace safety
  • Assembly and production
  • Equipment operation
  • Quality control
  • Equipment monitoring
  • Leadership
  • Optimistic
  • Organization

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Spectrum Call Center

Spectrum
08.2024 - Current

Amazon Delivery Driver

Amazon Prime Products
01.2024 - 08.2024

Catering Supervisor

Eurest Food Services
11.2022 - 01.2024

Production Specialist

Ecolab
06.2021 - 10.2022

Machine Operator

Ecolab
06.2020 - 06.2021

Material Handler

FedEx
07.2019 - 06.2020

Central Cabarrus High School

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Gizele Perez Vidal