Gizelle Rojas Chavez
Rochester,MN
Summary
Sociable Server offering nine years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. Good team player knows how to work with others to make work flow easier. Good at handling high stress situations.
Overview
9
9
years of professional experience
Work History
Server, Bartender, Certified Trainer
Olive Garden Restaurant
Rochester, MN
10.2020 - Current
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Trained new employees on restaurant procedures and serving techniques.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Displayed and retained extensive knowledge of wines and entrees.
- Provided exceptional service to high volume of daily customers.
Server
Grandma's Kitchen
Rochester, MN
12.2016 - 02.2020
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Checked on dining area to identify immediate needs and reset tables between guests.
- Knowledge of menu and prices to manually write order tickets.
- Older fashioned diner, big sections with manually written tickets and manual tills.
Education
GED -
Hawthorne Education Center
Rochester, MN06.2021
Skills
- Customer Service and Rapport
- High-Volume Dining
- Specials Promotion and Upselling
- Goal Oriented
- Knowledgeable
- Optimistic
Timeline
Server, Bartender, Certified Trainer
Olive Garden Restaurant
10.2020 - Current
Server
Grandma's Kitchen
12.2016 - 02.2020
GED -
Hawthorne Education Center