Gizzy Okwudibonye
Trenton,NJ
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Bear Creek Assisted Living
03.2022 - Current
- Greeting residents and escorting them to their tables.
- Assisting residents with seating and ensuring their comfort.
- Taking meal orders and dietary restrictions into consideration.
- Serving meals and beverages to residents with care and attention.
- Maintaining pleasant and calm dining atmosphere.
- Being attentive to residents' needs and addressing any concerns.
- Clearing tables and cleaning dining areas promptly.
- Assisting with special events and activities held in dining room.
- Following food safety and sanitation guidelines.
- Gathering feedback from residents regarding their food preferences.
- Communicating with residents about upcoming menu changes or specials.
- Providing information about nutritional value of menu items.
- Assisting residents with selecting suitable meal options based on their dietary needs.
- Answering questions about menu items and making recommendations.
- Ensuring accurate and up-to-date menu information is available to residents and staff.
- Cultivated warm relationships with residents.
- Supported needs of 50 person wait staff who attended to specific needs of countless customers daily for service restaurants with social relevancy and intention.
Crew Member
Dunkin Donuts
09.2019 - 07.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Met merchandising standards by keeping store stocked and products faced.
- Warmed and served baked goods and pastry items to customers.
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
- Exhibited excellent communication skills while professionally interacting with customers and coworkers.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Managed scheduling, payroll, inventory control, customer service, and other operational tasks.
- Served food quickly and adequately for positive guest experience.
- Increased customer positive reviews by 20%.
Customer Fulfillment Associate
Amazon
01.2023 - 03.2023
- Collaborated with team members to complete timely orders and avoid delays.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Received returns of damaged and incorrect orders to process replacements.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Safeguarded products in storage to protect from spills and damages
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Worked with customers to pack items according to specific desires and requirements.
Education
Anwar-ul Islam College
NigeriaDaystar Leadership Academy
NigeriaSkills
- Strong communication skills
- Ability to interact effectively with management
- Social perceptiveness
- Maintain confidentiality
- Detail and task oriented
- Flexibility and adaptability
- Ability to work in diverse and fast paced environment
- Ability to work with clients with behaviors
- Hospitality Service Expertise
- Conflict resolution
- Active Listening
Certification
Basic Leadership
Timeline
Customer Fulfillment Associate
Amazon
01.2023 - 03.2023
Server
Bear Creek Assisted Living
03.2022 - Current
Crew Member
Dunkin Donuts
09.2019 - 07.2023
Anwar-ul Islam College
Daystar Leadership Academy
Similar Profiles
Darline Louisjeune MarcDarline Louisjeune Marc
Nursing Assistant at CareOne Assisted livingNursing Assistant at CareOne Assisted living
Yanni JordonYanni Jordon
Licensed Practical Nurse at Bear Creek Senior LivingLicensed Practical Nurse at Bear Creek Senior Living
Ernan HenandezErnan Henandez
Designer at Bear Creek Outdoor LivingDesigner at Bear Creek Outdoor Living