David Sanchez
Trenton,NJ
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
2
2
years of professional experience
Work History
Delivery Station Associate
Amazon
07.2025 - Current
- Receive and sort Amazon packages by size and destination
- Operate pallet jacks and other warehouse equipment (training provided)
- Prepare packages for delivery by staging and loading them onto delivery vehicles
- Use handheld scanners and mobile devices to track inventory and shipments
- Work efficiently and safely in a team environment
- Maintain a clean and organized work area
- Follow safety procedures and company guidelines
Lead Shift Associate
ALDI
07.2024 - 04.2025
- Trained new employees on basic customer service techniques and procedures.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Unload pallets and stock the sales floor.
- Assisted with inventory management by processing deliveries, conducting stock checks, and maintaining accurate stock levels.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Promoted From Associate to Supervisor 3 months in
Customer Service Representative
Family Dollar
09.2023 - 02.2024
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Assisted with training and mentoring new team members.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Assisted in unloading trucks, checking in merchandise, and transporting products to appropriate locations within the store.
- Supervised many store operations as a trusted employee
Education
Associate of Science - Computer Science
Mercer County Community College
Trenton, NJ05-2026
Associate of Science - Mathematics
Mercer County Community College
Trenton, NJ05-2026
Skills
- Effective communication
- Organizational skills
- Multitasking capabilities
- Adaptability and flexibility
- Performance improvement
- Inventory management
- Customer service
- Operating systems
- Scripting languages
- Tech Savvy
LANGUAGES
English - Advanced Native Speaker
Spanish - Conversational
Timeline
Delivery Station Associate
Amazon
07.2025 - Current
Lead Shift Associate
ALDI
07.2024 - 04.2025
Customer Service Representative
Family Dollar
09.2023 - 02.2024
Associate of Science - Computer Science
Mercer County Community College
Associate of Science - Mathematics
Mercer County Community College
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