Overview
Work History
Education
Skills
Timeline
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Rudy Garcia

Overview

6
6
years of professional experience

Work History

Delivery Station Associate

Amazon
04.2024 - Current
  • Sort, scan, and prepare customer packages for delivery, maintaining 100% accuracy and adhering to Amazon’s high safety and quality standards.
  • Collaborate with team members to meet strict outbound shipping deadlines, contributing to the smooth operation of a high-volume delivery station processing over 575 packages per hour.
  • Operate scanners, and other warehouse equipment safely and efficiently, consistently following all OSHA and Amazon safety protocols.
  • Work closely with cross-functional teams to adapt quickly to shifting priorities, maintaining productivity in fast-paced environments and ensuring timely package dispatch during peak volume periods.

Coverage Lead

H-E-B Grocery
06.2020 - 03.2024
  • Oversaw daily operations and provided on-the-floor leadership to store departments during assigned shifts, ensuring optimal staffing, task completion, and smooth transitions between teams.
  • Acted as the primary point of contact for escalations, quickly resolving customer concerns and internal issues to maintain service excellence and operational continuity.
  • Trained new partners and mentored team members on H-E-B policies, procedures, and best practices, promoting a culture of accountability and continuous improvement.
  • Ensured departments met company standards for cleanliness, safety, merchandising, and compliance, contributing to high audit scores and positive customer experiences.

Perishables Team Lead

Walmart
06.2019 - 06.2020
  • Led a team of associates in the perishable departments (dairy, produce, meat, etc.), managing daily workflows, delegating tasks, and ensuring shift coverage to meet operational goals.
  • Monitored inventory levels, executed proper stock rotation (FIFO), and minimized shrink through accurate ordering and waste reduction practices.
  • Ensured all perishable areas met Walmart standards for food safety, cleanliness, and temperature control, passing internal audits and maintaining regulatory compliance.
  • Delivered high-quality customer service by maintaining fully stocked, clean, and well-merchandised displays; addressed customer inquiries and resolved issues promptly to enhance the shopping experience.

Education

High School Diploma -

Pleasanton
Pleasanton, TX
08-2017

Skills

  • Leadership and coaching
  • Scheduling
  • Operational Management
  • Strategic Planning
  • Conflict Resolution
  • Effective verbal communication

Timeline

Delivery Station Associate

Amazon
04.2024 - Current

Coverage Lead

H-E-B Grocery
06.2020 - 03.2024

Perishables Team Lead

Walmart
06.2019 - 06.2020

High School Diploma -

Pleasanton

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Rudy Garcia