Gjafar Koinda
East Orange,NJ
Summary
Motivated System Administrator with hands-on experience in Windows Server, Active Directory, and networking fundamentals. Currently pursuing a B.S. in Information Technology and holding a previous degree in Telecommunications. Skilled in virtualization, PowerShell scripting, and technical support. Seeking to contribute to infrastructure reliability and security within a collaborative IT environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Contractor – Uber Driver
Uber Technologies
01.2019 - Current
- Maintain a 5-star rating with over 10,000 completed rides.
- Demonstrate reliability, customer service, and safe driving under high-volume conditions.
- Balance work with ongoing academic and technical skill development.
Junior IT Administrator
PaperChase
06.2016 - 06.2019
- Managed user accounts, passwords, and permissions using Active Directory.
- Deployed desktops, printers, and VoIP phones across departments.
- Provided support for software issues, network connectivity, and shared resources.
- Maintained local DNS/DHCP configurations and uploaded financial records to database servers.
- Installed and configured network printers and other peripheral devices.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Implemented and maintained virtual private networks.
- Diagnosed and resolved hardware and software issues.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed and configured operating systems and applications.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Delivery Operations Coordinator
ServedByStadium
10.2015 - 06.2016
- Managed real-time delivery assignments using a fleet tracking app.
- Coordinated communication with drivers and addressed fulfillment issues.
- Ensured timely and accurate deliveries for sporting events and client accounts.
IT Technician
National TV Station
10.2014 - 01.2015
- Installed and maintained newsroom systems and broadcasting software.
- Performed user support, OS maintenance, and server uploads.
- Conducted hardware inspections and workspace IT cleanups.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured systems according to prescribed software and hardware frameworks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Education
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZ05-2026
License’s Degree - Telecommunications
Institut Cerco International
Ouagadougou06-2014
Skills
- Windows Server
- Active Directory
- Group Policy
- DNS
- DHCP
- VLANs
- VPN
- Subnetting
- Firewalls
- Hyper-V
- Intune
- Microsoft 365
- PowerShell
- Bash scripting
- VOIP
- Printer setup
- Help Desk troubleshooting
- Jira
- ServiceNow
- Splunk
- Server management
- Network monitoring
- Operating systems
- Disaster recovery
- Virtualization technologies
- Network administration
- Wireless networking
- Amazon Web Services
- Cloud management
Certification
- CompTIA Security+, 03/2025
Timeline
Independent Contractor – Uber Driver
Uber Technologies
01.2019 - Current
Junior IT Administrator
PaperChase
06.2016 - 06.2019
Delivery Operations Coordinator
ServedByStadium
10.2015 - 06.2016
IT Technician
National TV Station
10.2014 - 01.2015
Bachelor of Science - Information Technology
Arizona State University
License’s Degree - Telecommunications
Institut Cerco International
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