Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gladis Flores

Sugar Land

Summary

Adept at HIPAA compliance and offering exceptional customer service, I enhanced document accuracy and patient care at Nnabugwu Law Firm and MD Anderson Cancer Hospital. Leveraged expertise in clinical documentation and patient-focused care, significantly improving service delivery and patient satisfaction. Proven track record in fostering compliance and enhancing operational efficiency.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Notary Public

Nnabugwu Law Firm
05.2023 - 11.2024
  • Checked documents for accuracy and correct signing before notarizing.
  • Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Checked documents and identifying credentials for all parties.
  • Advised clients on best practices for document preparation and execution, ensuring the smooth completion of transactions.
  • Provided guidance to customers to facilitate completion of notarial documents.
  • Meticulously maintained notarial journal records to uphold accountability standards required by law enforcement agencies or courts when requested.

Nutrition Service Worker

MD Anderson Cancer Hospital
02.2021 - 03.2023
  • Ensured timely delivery of meals to patients'' rooms, coordinating with nursing staff for efficient service.
  • Demonstrated flexibility to adapt quickly to changing patient needs or last-minute menu adjustments due to unforeseen circumstances.
  • Provided support during special events or functions, ensuring timely food service and accommodating dietary requirements for large groups.
  • Participated in continuous improvement initiatives aimed at enhancing the overall quality of nutrition services offered to patients.
  • Assisted nursing staff with feeding assistance when needed, ensuring that patients received adequate nutrition support during their hospital stay.
  • Contributed to a clean and safe food service environment by following strict sanitation guidelines.
  • Delivered exceptional customer service during meal times, addressing patient concerns and requests promptly.

Education

Flebotomy - Medical Asistant

Finlay Training Institute
Katy, TX
12-2024

Skills

  • HIPAA compliance
  • Customer service
  • Vital signs monitoring
  • Patient-focused care
  • Vital sign monitoring
  • Medical terminology
  • Direct patient care
  • Clinical documentation,
  • Phlebotomy
  • Phlebotomy techniques
  • Specimens collection and processing
  • Medical procedures
  • Appointment setting
  • Sterilization techniques
  • Fluent in [languages]
  • Trustworthy companionl
  • Patient communication
  • Lead placement
  • Cardiac anatomy mastery
  • EKG technician
  • Certified EKG technician

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Notary Public

Nnabugwu Law Firm
05.2023 - 11.2024

Nutrition Service Worker

MD Anderson Cancer Hospital
02.2021 - 03.2023

Flebotomy - Medical Asistant

Finlay Training Institute

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Gladis Flores