Gladis Valdez
Des Moines ,IA
Summary
Dynamic professional with a strong background in mentorship at Children and Family Services, where I developed individualized action plans and facilitated impactful workshops. Bilingual and skilled in teamwork, I excel in enhancing customer experiences and maintaining organization, as demonstrated in my roles at La Tiendita and Hyvee.
Overview
6
6
years of professional experience
Work History
Mentor
Children and Family Services
Des Moines, IA
10.2022 - Current
- Provided guidance and support to children and families in navigating service resources.
- Developed individualized action plans to address specific needs of youth and families.
- Facilitated workshops to enhance life skills and promote positive family dynamics.
- Coordinated with community organizations to connect families with essential services.
Cashier , Customer Service
La Tiendita
Indianola, IA
04.2023 - 04.2025
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and reconciled discrepancies daily.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to ensure smooth store operations.
Flex Shopper
Hyvee
West Des Moines, IA
10.2020 - 11.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock assessments and replenishment.
- Operated cash register efficiently, processing transactions and handling customer payments.
- Collaborated with team members to ensure cleanliness and organization throughout the store.
Education
Associated Degree
Kaplan University
Urbandale, IA05.2012
High School Diploma -
Pleasantville High School
Pleasantville, IA05.1999
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Cashier , Customer Service
La Tiendita
04.2023 - 04.2025
Mentor
Children and Family Services
10.2022 - Current
Flex Shopper
Hyvee
10.2020 - 11.2024
Associated Degree
Kaplan University
High School Diploma -
Pleasantville High School