Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Security Clearance And Credentials
Languages
Timeline
Generic
GLADIS "ALEXANDRA" ECHAVARRIA
Open To Work

GLADIS "ALEXANDRA" ECHAVARRIA

Albuquerque,NM

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Policies & Procedures AnalystRecords Management ProfessionalRecords and Information Program ManagerBusiness Analyst, Information Systems and AnalysisCUI Program Manager, GS-14-Series 0340 Employee

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Albuquerque, New Mexico
Open to relocation: Yes

Salary Range

$135000/yr - $200000/yr

Summary

Accomplished information governance leader with a proven record of strengthening federal records and Controlled Unclassified Information (CUI) programs across the U.S. Department of Energy and Sandia National Laboratories. Expert in CUI management, policy development, and stakeholder engagement, driving enterprise-wide adoption and measurable operational improvements. Recognized for leading AI‑driven initiatives that modernize information access and for fostering cross‑functional collaboration to achieve mission and compliance objectives. Seeking to advance large‑scale information governance, records digitization, and regulatory compliance initiatives for federal clients.

Overview

28
28
years of professional experience
7
7
Certification

Work History

Policies & Procedures Analyst

Sandia National Laboratories
Albuquerque
07.2023 - 09.2025
  • Served as steward of Sandia’s policy system, strengthening governance, risk management, and compliance practices.
  • Advised Policy Owners and Subject Matter Experts on governance strategies, ensuring policies and procedures were in line with contract and federal requirements and organizational goals, which led to faster policy approval and increased adoption across departments.
  • Authored, edited, and optimized policy system content to enhance clarity, usability, and regulatory compliance.
  • Assessed business problems, risks, and issues, advising management and Executive Policy Owners on policy, process, and procedural adjustments to mitigate identified risks effectively.
  • Served as Certified Scrum Master and facilitated cross-functional planning and execution using Agile practices and tooling (Azure DevOps, Jira, Confluence), improving agile project management to deliver all project milestones on schedule and meet stakeholder expectations.
  • Partnered with architects, Scrum Masters, and development teams to plan and deliver iterative releases.
  • Provided architectural guidance ensuring solutions were scalable, secure, and forward-looking.
  • Led AI-driven initiatives to modernize information access through a Retrieval Augmented Generation (RAG) tool, improving transparency and operational decision-making.
  • Chaired the Workplace Improvement Network, improving employee engagement, advancing organizational initiatives, and contributed to culture and community involvement initiatives.

Manager - GS-14, Series 0340 Federal Employee

U.S. Department of Energy (DOE)
Albuquerque
07.2022 - 07.2023
  • Translated complex regulatory and stakeholder requirements into actionable user stories and technical deliverables.
  • Developed and launched DOE’s enterprise-wide Controlled Unclassified Information (CUI) Program, including mandatory CUI training adopted by all federal and contractor staff across the DOE and the National Nuclear Security Administration (NNSA) complex.
  • Directed all aspects of DOE’s CUI program, including complex-wide CUI category identification, marking requirements, and compliance with 32 CFR Part 2002; delivered training and ensured adherence to federal regulatory standards.
  • Led automation and platform modernization using Microsoft 365 Purview, DLP, and SharePoint to operationalize CUI handling, digital marking, and automate protection across the DOE and NNSA enterprise.
  • Served as Product Owner for DOE’s enterprise-wide CUI program, defining vision, roadmap, and phased delivery.
  • Partnered with senior leadership and the National Archives and Records Administration to influence interagency policy and align CUI strategy with enterprise objectives.
  • Partnered with architects, Scrum Masters, and development teams to plan and deliver iterative releases.
  • Served as DOE’s CUI Program Manager and subject matter expert, representing DOE with the National Archives and Records Administration (NARA) / Information Security Oversight Office (ISOO) and influencing interagency policy decisions.
  • Established and chaired DOE’s CUI Implementation Working Group, driving consistent practices and promoting adoption of the program across the DOE complex.
  • Designed and facilitated targeted CUI training sessions, measurably increasing staff compliance with federal CUI handling protocols.
  • Developed strategic plans, file plans, retention schedules, and CUI handling procedures that improved program efficiency and ensured compliance with federal mandates.

Records Management Professional

Sandia National Laboratories
Albuquerque
10.2018 - 07.2022
  • Partnered with program managers and IT, using OpenText and AWS, to integrate automated archiving and secure data flows, which reduced manual handling and improved data retrieval speed.
  • Served as subject matter expert on National Archives and Records Administration and federal records management and essential records program requirements, facilitating alignment with Sandia’s records management objectives, goals, and federal records management standards.
  • Researched FOIA requests, ensuring appropriate public access to federal records based on federal laws.
  • Administered multiple SharePoint site collections and digital records systems, optimizing information accessibility and ensuring compliance with federal and internal records management standards.

Records and Information Program Manager

U.S. Department of Energy, National Training Center
Albuquerque
05.2015 - 09.2018
  • Implemented and managed the Records Management Program, and managed staff responsible for records management quality assurance, enhancing program compliance, identification of areas for improvement, and risk management.
  • Led a cross-functional team to implement a new OpenText document management system, improving document retrieval times and ensuring compliance with regulatory standards.
  • Developed policies, procedures, and audit-reporting templates for records governance, which helped the department meet DOE compliance requirements and passed the annual audit without findings.
  • Researched and responded to FOIA requests and managed litigation holds as required by federal laws.
  • Oversaw independent oversight program appraisals, creating Plans of Action and Milestones (POA&Ms) to address findings.

Business Analyst, Information Systems and Analysis

U.S. Department of Energy, National Training Center
Albuquerque
12.2013 - 05.2015
  • Served as Certified Scrum Master and led multiple IT teams using Scrum ceremonies and JIRA, delivering all project milestones on schedule and meeting stakeholder expectations.
  • Partnered with federal clients, site management, and end users to define and document program and system requirements, reducing rework through clear cross-functional collaboration.
  • Developed and managed comprehensive project artifacts that enabled contractors and federal leadership to make informed decisions, improving delivery efficiency and ensuring successful outcomes.

Manager, Client Data Solutions Project Team

Select Staffing Agency
Albuquerque
07.2013 - 11.2013
  • Led a team of Project Managers delivering labor breakdown and analysis reports for agency clients.
  • Translated business needs into actionable reporting solutions and mock-ups to ensure accuracy and alignment with client requirements.
  • Collaborated with cross-functional teams to scope related projects, enhance data management processes, and reporting.

Business Analyst, Quality & Communications

T-Mobile US Inc.
Albuquerque
05.2007 - 05.2013
  • Represented the National Quality organization on enterprise compliance and customer-experience projects, collaborating with cross-functional teams using compliance tools and stakeholder-engagement techniques, which aligned processes with NIST controls and improved audit readiness.
  • Developed quality process guidelines, documentation standards, and compliance methodologies.
  • Conducted statistical modeling and ROI analysis to assess project risks and operational readiness.
  • Led readiness assessments and training for project implementations impacting nationwide operations.

Team Supervisor, Customer Care & Compliance Operations

T-Mobile US Inc.
Albuquerque
09.1997 - 05.2007
  • Managed 15–25-person teams across Customer Care and Quality roles, ensuring compliance with corporate policy.
  • Oversaw hiring, performance coaching, and employee development, implementing a structured training program and performance metrics that raised service quality scores and ensured procedural compliance.
  • Acted as subject matter expert and escalation point for process and quality assurance issues.

Education

Associate of Science - Artificial Intelligence

Central New Mexico Community College
Albuquerque, NM
05-2027

Skills

  • CUI Management
  • Federal Records Act
  • Freedom of Information Act (FOIA)
  • FOIA Standards
  • NARA Requirements
  • Information Lifecycle Management (ILM)
  • Governance
  • Records & Information Management
  • Audit Readiness Analysis
  • Data Calls
  • FISMA Compliance
  • NIST‑Aligned Controls
  • NIST RMF Support
  • AI RMF
  • NIST CSF
  • NIST SP 800‑53
  • NIST SP 800‑171
  • Microsoft 365 Compliance
  • Sensitivity Labels
  • Data Loss Prevention (DLP)
  • Retention Policies
  • SharePoint Administration
  • Digital Transformation
  • Program Management
  • Requirements Management
  • Process Design
  • Policy Development
  • Continuous Improvement
  • Agile
  • Scrum Project Support
  • Change Management
  • Cross‑Functional Delivery
  • Facilitation
  • Stakeholder Engagement
  • Analytical Skills
  • Critical Thinking
  • Design Thinking
  • Audit Readiness Analysis
  • Risk Analysis
  • OpenText System Administrator
  • FOIA Express
  • Microsoft Office Suite
  • Power BI
  • Excel
  • AI/ML Tools
  • Confluence
  • Jira
  • AWS Cloud
  • Azure DevOps

Certification

  • Certified Product Owner (CSPO) – Scrum Alliance
  • Certified Scrum Master (CSM) – Scrum Alliance
  • Certified Lean Six Sigma Green Belt – Sandia National Laboratories
  • Certified Federal Records Manager – National Archives and Records Administration (NARA)
  • Certified Information Professional – Association for Intelligent Information Management (AIIM)
  • Certified Integrated Artificial Intelligence Professional (IAIP) – Open Compliance and Ethics Group (OCEG)
  • Certified Integrated Policy Management Professional (IPMP) – Open Compliance and Ethics Group (OCEG)

Security Clearance And Credentials

  • U.S. Department of Energy Q, eligible for reciprocity
  • U.S. Department of Energy Derivative Classifier (DC), Sandia National Laboratories

Languages

Spanish
Native/ Bilingual

Timeline

Policies & Procedures Analyst

Sandia National Laboratories
07.2023 - 09.2025

Manager - GS-14, Series 0340 Federal Employee

U.S. Department of Energy (DOE)
07.2022 - 07.2023

Records Management Professional

Sandia National Laboratories
10.2018 - 07.2022

Records and Information Program Manager

U.S. Department of Energy, National Training Center
05.2015 - 09.2018

Business Analyst, Information Systems and Analysis

U.S. Department of Energy, National Training Center
12.2013 - 05.2015

Manager, Client Data Solutions Project Team

Select Staffing Agency
07.2013 - 11.2013

Business Analyst, Quality & Communications

T-Mobile US Inc.
05.2007 - 05.2013

Team Supervisor, Customer Care & Compliance Operations

T-Mobile US Inc.
09.1997 - 05.2007

Associate of Science - Artificial Intelligence

Central New Mexico Community College
GLADIS "ALEXANDRA" ECHAVARRIA