Gladymer Sawyer

Driven professional with a strong background in customer service and legal support, notably at Avis and Hale, Hale & Jacobson. Excelled in complaint resolution and policy understanding, achieving established goals through technical aptitude and exceptional client needs assessment. Proven track record in enhancing service standards and efficiency. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Paralegal Certificate