Gladys A Salmeron
Quality home staffing
Hudson,NC
2
Languages
17
years of professional experience
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Work History
Caregiver
6 Years 4 Months- Assisted residents in managing daily living including lifting, bathing, and feeding support.
- Performed household chores to ensure cleanliness, safety, and livability.
- Maintained case notes to document resident progress and condition.
- Assisted the patient in day-to-day basic functions and prepared patient's meals according to meal plans.
- Evaluated patient's medical condition on daily basis.
QA Lead
1 Year 5 Months- Led quality assurance initiatives to enhance product safety and compliance standards.
- Developed and implemented testing protocols to ensure consistency across production lines.
- Collaborated with cross-functional teams to identify and resolve quality issues proactively.
- Mentored junior QA staff, fostering professional growth and improving team performance.
- Reduced defect leakage by effectively conducting regression testing after each release cycle.
- Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Calibrated instruments and scales in production area and quality lab.
Human Resources Administrative Assistant
10 Years- Customer service.
- Assessed organizational objectives, vision, and mission and created multiple customized training programs to enhance employee effectiveness.
- Advised managers on employment matters such as sexual harassment and equal employment opportunity laws to keep the workplace fully compliant.
- Oversaw the consistent and fair discipline of all company employees, including performance improvement strategies and staff terminations.
- Assisted leadership in streamlining all HR functions, analyzing and developing compensation structures, evaluating pay practices, and streamlining payroll process.
- Recommended policy and training changes to keep employees current with new strategies and requirements.
- Managed successful training programs for both new hires and established employees to keep everyone on the same page and the company thriving.
- Collaborated with both manager and employees to handle questions and resolve work-related issues.
- Maintained and updated complete records for all personnel, including records management, attendance, absenteeism, performance, pay-slips, and timesheets.
- Communicated with employees regarding terms of employment, company policies, and department assignments.
Education
High School Diploma
Skills
Clean living spaces
Staff management
Train employees
Payment calculation
Client communication
Safety promotion
Public speaking
HR leadership
Employee relations
Processing payroll
Data entry and management
Conflict resolution
Problem-solving
Law enforcement collaboration
Product inspection
Customer satisfaction
Team Training
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
QA Lead
JBS
07.2021 - 12.2022Read More
Caregiver
Quality home staffing
04.2020 - CurrentRead More
Human Resources Administrative Assistant
Belk
10.2009 - 10.2019Read More
Brentwood High School
High School Diploma
Read More