Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Gladys Castellanos

Gladys Castellanos

Spring Valley,CA

Summary

Proven ability to thrive in fast-paced environments, ensuring meticulous cleanliness and adherence to safety standards.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Walmart
10.2023 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Fast Food Cashier

Wingstop Restaurant
10.2022 - 07.2023
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.

Freight Team Associate

Big Lots
03.2022 - 08.2022
  • Lifted and moved items weighing 30-50 pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Loaded and unloaded trucks.

Packing Associate

Capstone Nutrition - Ogden Ut
08.2020 - 08.2021
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
  • Maintained a clean and safe work environment, adhering to company policies and OSHA regulations.
  • Trained new hires on proper packing techniques, fostering a culture of continuous improvement within the team.
  • Consistently met deadlines under pressure by apportioning time efficiently and staying focused on the task at hand.
  • Assembled boxes, cartons and containers to package items.
  • Re-packaged damaged or incorrectly packaged items.
  • Sealed containers and packages with glue, tape or other materials.
  • Inspected items for defects and damage.

Education

High School Diploma -

Charter School of San Diego
San Diego, CA

Skills

  • Customer service
  • Efficient packing
  • Cleanliness and hygiene
  • Listening and comprehension
  • Retail sales
  • Safe food handling
  • Reliability and punctuality
  • Flexible schedule
  • Effective communication
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

Walmart
10.2023 - 01.2025

Fast Food Cashier

Wingstop Restaurant
10.2022 - 07.2023

Freight Team Associate

Big Lots
03.2022 - 08.2022

Packing Associate

Capstone Nutrition - Ogden Ut
08.2020 - 08.2021

High School Diploma -

Charter School of San Diego

Similar Profiles

CREATE PROFILE
Gladys Castellanos