Gladys Garcia
San Diego,CA
Summary
Personable and reliable with keen eye for detail and strong organizational abilities. Knowledge of maintaining order and enforcing rules, coupled with excellent communication skills. Capable of fostering safe and structured environment, ensuring smooth operations and positive experiences.
Overview
3
3
years of professional experience
Work History
Overnight Monitor
McAlister Institute
San Diego, CA
06.2025 - Current
- Documented and reported behavioral observations to support effective case management decisions.
- Provided crisis intervention and conflict resolution support during high-stress situations, enhancing safety protocols.
- Monitored client progress and compliance with treatment plans to ensure adherence to program standards.
Sales Associate
Black Market Cafe
San Diego, CA
01.2023 - 06.2025
- Assisted customers with product selections and provided exceptional service to enhance satisfaction.
- Maintained knowledge of menu items and daily specials to effectively communicate with patrons.
- Processed transactions accurately and efficiently using point-of-sale system.
- Managed inventory levels, restocked items, and organized displays for optimal presentation.
Education
High School Diploma -
Diego Hills Charter
San Diego 06-2015
Skills
- Emergency response
- Discipline
- Incident reporting
- Behavior management
- Problem-solving
- Conflict resolution
- Friendly and respectful
Timeline
Overnight Monitor
McAlister Institute
06.2025 - Current
Sales Associate
Black Market Cafe
01.2023 - 06.2025
High School Diploma -
Diego Hills Charter